Weissbet not pay

> Withdrawal pending for over 8 days with no clear response from Weissbet

> Hello, my name is [Omar Félix, ] and I have an active Weissbet account.

On [October 6, 2025], I requested a withdrawal in USDT (BNB Smart Chain network) for an amount of [exact amount, example: 400 USDT].

I have made over 5 previous withdrawals using the same method, and all were processed within minutes, but this withdrawal has been pending for over 8 days without being credited to my wallet.

I have contacted support several times, but all I receive are automated responses stating that "everything is within the expected timeframe," without providing me with any TXID or actual confirmation of transfer.

I believe this delay exceeds normal timeframes and require direct review from the payments department to confirm whether my withdrawal was approved or is still on hold.

I appreciate your prompt attention and transparent response, as I want to continue trusting your platform, but I need this payment resolved as soon as possible.

Withdrawal details:

Withdrawal ID: 580258

I look forward to your prompt resolution or a detailed explanation of the current status of the transaction.

Hello, I would like to start by saying that we do not have this casino in our database, so I would appreciate it if you could send me a link.

Regarding your situation, I understand that it makes you nervous when you have been receiving your money relatively quickly and without any problems until now. I would also be interested to know why it is taking longer now. 

In any case, we give casinos 14 days to resolve the withdrawal process, and if they fail to do so, you can certainly contact us and we will try to help. 

However, what is the timeframe for the casino to make withdrawals? Is this mentioned anywhere? I would be reassured by the fact that you haven't had any problems before and maybe they just have a standard delay that can occur in casinos. 

So, could you please be patient and wait, and if nothing is resolved, then we will assist you?