Hi everyone! I registered in YouSpinyYouWin, indicated that I live in Ukraine. Managed to win. But at the first attempt to withdraw money, the Casino blocked me, indicating that citizens of Ukraine could not play in this Casino.
Where were they before? I did not hide that I was from Ukraine. The casino took a win-win position for them - not to give money. If I lose, the casino takes the money. if I win - cancels my winnings.
Think many times before playing in this casino!!!!
Yes, this is obviously unfair and we look at these cases very seriously in CasinoGuru. We believe that a player should always have chances to win money. In your case, as you already mentioned, it was a win - win situation for them. Taking your deposits and not paying the winnings.
If they restrict players from Ukraine, there's nothing easier than blocking every registration where a player indicates that they're from Ukraine. Have you already submitted a complaint regarding this on our website?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
