Verification on account

I am having problems with my verification i have alot of money to withdraw and i cant seem to do it i have sent address verification and my passport and not hearing anything i have just verified my mobile number yesterday hoe long will it take its been weeks

Det kan bero på att dokumenten du laddade upp inte är lämpliga för verifiering. Jag hade samma problem en gång, men jag kontaktade kundsupport och de hjälpte mig med det som behövde laddas upp.

Så mitt förslag är att kontakta kundsupport för hjälp.

How do i get hold of customer service

How do i get hold of customer service

Could you firstly tell us, please, at which casino do you experience this issue?

Is there live chat available?

If not, somewhere on their website should be a way to contact them. Please let us know how the situation is now and provide more details so we are hopefully able to help.