Utbetalning på Slotmagie

Det är skandalöst att de kräver dokument som jag redan lämnat in.

I understand it may feel this way. Do you perhaps know on what basis those documents are demanded again? That can certainly add more perspective on this, so I hope the casino is still in touch with you.

Please do not hesitate to share more.

Som skäl för avslaget angavs "annat".

I see, let me put it this way: do you think you've been in touch with a support worker or are we talking about auto-generated responses or maybe system notifications? I just cannot imagine that a real person would react with "other."