I happened to win quite a bit on a $25 no deposit bonus and attempted the withdrawal on the Nov. 15th. 2022 max withdrawal is $100. I sent my lychee documents got approved the next day and then the Customer service said I had to make a deposit first so I deposited $25, 5-18 days is how long the withdrawal process takes per terms and conditions, but it’s now 12/18/22 and still haven’t been paid
Hello,
I have to mention that we can offer help via our resolution center - more details here, I believe that you have waited long enough, so you should consider submitting the complaint now.
Are you still in touch with the casino? I have to say that the reputation is pretty low and the license is unverifiable, I hope we will be able to help you, but you should try to find a more decent casino to play in.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
