Bets not received and they still took the funds (sida 2)

Sorry lucky hill is not the problem its pragmatic i didnt want to give lucky hill in trouble when it was pragmatic so thats ehy I close it did I do something wrong by going that?

Im sorry I didnt know that but thank you I want to reopened this case with pragmatic cause it happen again with them.

Regarding the second post can you let me knoe when which one? Atm I got two case 1 with pragmatic and one with luckydreams.

I understand that you didn't want to get the casino into trouble, but just because you're filing a complaint doesn't necessarily mean you've gotten the casino into trouble.

As for the Pragmatic Play provider, it's not possible to file a complaint against them here. Complaints can only be filed against the casino.

So I’d like to know what this game provider did if you want to file a complaint against them.

In other words, if it’s not against the casino, reopening the case won’t be possible.

Try to describe it for me please. I mean about Pragmatic Play.

Yeah go for it get this done for me like i said your the voice for us normal people.

So csn i reopen the case? Or its not possible?

Honestly go for it let help me get this back off the casino cause I realise im VIP there but they didnt support about my matter they kept telling bets were accounts when all 8 to 9 rounds there technical issues but they claimed otherwise when it clearly say bets not accepted and something didnt click you can bet next round. I got photo and proof its a technical issues. Let's open this case again. Im sorry Jaro but lets go this thsnk you for helping me again.

Let's me knoe if you need more proof of photos and rounds i got alot to share to make my claim more stronger.

Please open your complaint and write to Tomas to let him know that you'd like to have it reopened because you're still having the problem. We'll see what he says. 

Yep I judt email Tomas thsnk you

You are welcome. 🙂

Hope everything will be okay.

Emailed him where do you want me to write it cause when I click and complaint and I go to that complaint?There's nowhere I can write except to hisEmailed him where do you want me to write it cause when I click and complaint and I go to that complaint? There's nowhere I can write accept to his email.

Please, hold on a bit. 😀

Try to check after yourself what you are writing. Not much of that make sense. 🙂

It's okay, just type what you want but little bit slower.

Regarding the reopen, just write to Toma's email about it and he will answer you.

I have his has not reply back i sent h I m everything I got too 😢

Please reach out to Tomas tell him to delete all the emails I sent but 1 of them has 16 photo it in keep that one and thhe rest deleted them its confusing him because I sent them 1 by one 1 email I sent got 16 photo keep that one it explains the situation

Hey jaro just a update Tomas has not reply to me at all im an not banned off there platform due to the frustrating situation they have put me through the lsst 2 weeks I have repeatedly ask them for ehst I deserve back snd now they hsve banned to due to comments made out of frustration snd stress thry put me through snd didnt support me through this time. Im so frustrated snd piss off st this situation i banned off there platform this case and 3 more situations then done to me they have added app on my page and in my inbox, an expired promotion, me not knowing I did not check the date I deposited, and I told their live chat to edit. Once we knew it was out of date, they changed the date under expired promotion. This is caused me so much frustration that they're misleading me misguiding me. Not being transparent with me and now ban off their platform for good due to one comment I made out of frustration. Thank you for your help.

I'm so frustrating right now and angry that they have done this to me. They have mislead me not being transparent with me. Give me false information about a promotion that was upload onto my page to I have screenshots of the dates and a time 30 minutes later. They changed it because I was complaining that it was out of date an expired promotion. they have given me i made one stupid comment out of frustration. This is what I get from them even though I am a via p member. There not treated well. They're not being transparent. Ly, they misguided me mislead

This all started three weeks ago when I didn't get paid , correct on game called dragon and tiger. Therefore I complain to them. I told them to double check the rounds that were played out of all the rounds. They found one round but I can confirm. There was 11 rounds in total that it happened on ever since that, they have given me misleading information misguided, me told me that they reimbursed me for it when they actually gave me in bonus. After that, it happened on speed, decorate 8 rounds technical issue. Then they have given me misleading information on a promotion. I've got times dates and everything for this. Promotion that they have uploaded on my page. They have deceived me into depositing on it when it was an expired promotion that they're updated onto my page with the inbox, saying it's a new promotion, I've complained straight away, because I asked one of their live chats to add that promotion a deposited wait for them to edit. They came back and told me that was inspired promotion. They tried blaming me for not checking the date sometimes but I have told them. I'm illiterate i have stated with them that the promotion was uploaded onto the main page. It's in my inbox as a new promotion. Therefore, I don't have to check The Times and dates. It's been uploaded to my page for the reason for me to use they\n Did not fix anything up for me, they haven't done nothing haven't supportingly throughout this journey of mine these last 2 weeks that this has been happening to me that ticked me off the chap, because I said one stupid comment out of frustration. They have not supported me throughout these. Errors and issues. I just don't know what to do. I'm so frustrated I'm so over it eliminate, if you guys can get anything back for me, if not just close all the cases

I am so angry that they have done this to me. That haven't given me a chance to explain. They just kicked me off the platform. I said, I was for my anger out of one comment I made out of frustration and anger that they had put me through the last 2 weeks. They did not compensate me throughout these 2 weeks of errors that I have been receiving from them. I've been phone under the bus for their errors, they have not taken responsibility for or taking any sort accountabilitythese for the errors multiple times they have deceived me misguided me in every way possible.

Please, I know this is important to you, but spamming the forum or sending Tomas emails won’t help. Just write one post where you say everything that needs to be said. There’s no need to keep repeating yourself and sending me the same thing over and over.

If Tomas doesn’t reply by tomorrow, I’ll ask him about it and let you know what he says.

Jaro jm sorry stress out really mean it im so sorry 😞