Hallå!
Jag vann 1902, - på slotjoint och ville att det skulle betalas ut, levererade alla dokument och plötsligt borde jag ha lagt fram alla dokument på engelska! Efter ett e-postmeddelande annullerade de betalningen och minskade mina vinster till 90 euro! Jag tycker att det är extremt kriminellt och kommer också att rapportera detta !!!
Hello.
Please submit the official complaint here:
https://de.casino.guru/beschwerden/einreichen/1
and we will do our best to help you.
Regards, Matej
Casino.guru
I been playing at slotjoint for 4 years, I won $2000 and now they want me to verified my account just so unreal now they want my bank records that won't be ready 30 days.
Ahh, so this is the catch! Any chance your bank would provide a nonstandard statement outside of the usual date? 🤔
I provide all of my banking information and show them my deposit, the thing is it don't tell me the casino so I could of made 5 deposit of $50 that day, so then I got to go and provide Gigadat with the numbers and they will tell me what casino it is, it's not slot joint that is paying me it will be Gigadat who pays me.
Wooh wooh slot joint pay me my winnings of $2000.00. and I just won another $1000.00 from Slotum it's nice to win from different casino that way there you don't stick at just one casino, because then you think your gonna keep winning there lol it don't work like that.until you receive messages like this, another casino I been with for 3 years
My sincere congratulation! 🙂✨✨👌
Hopefuly the issue wiht Slotum will be cleared out soon. 🙏
Oh it's cleared up simple as that close my account don't deal with casino like that, it just down right B.S. yes I understand a no about people trying to ripe the casino off but it's near impossible with technology today, my case has nothing to do with I'm trying to rip the casino off or nothing to do with KYC, this was me deposit my own money and winning a $1000.00 and wanting to cash out but they said I had to wager first before I cash out.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
