Seriously a load of crap

Won on Red Stag. Won on Hot 7s jackpot. 11,473.37 to be exact. They told me in live chat it was real. Just verify my account an withdrawal. 48 hrs later I get a gut punch. All money is gone. Offered to give me 2500 of winnings. Sent formal email to my Google inbox for verification items. No formal email for the theft of my winnings. Only in game email for that. I have screenshot of everything. Now not responding to my emails. What do I do??? Tried to make complaint on this platform. Won't take it. I NEED ADVISE OR HELP!!!

May I firstly ask where exactly you experienced this, please?

If you are unable to proceed with the complaint due to the captcha error, please write directly to our complaint team at complaint@casino.guru and explain the situation.

Hopefully, together we'll be able to submit the complaint.