Oförsäkrade uttag

De bad mig verifiera men de lät mig inte slutföra verifieringen och jag öppnade ett nytt konto eftersom verifieringsproblemet inte var löst och nu låter de mig inte ta ut mina intäkter.

Hello, first of all, what casino did you play at? 

Next, I would like to know if you know why the verification was not completed, or possible? Did the casino not accept your documents and how long did it take? 

To be honest, you probably did the worst thing you could have done, because opening another account is a violation of the rules and it is quite possible that the casino will confiscate your winnings. So why didn't you come here right away and try to ask us for help or some advice? I think it's going to be difficult now, but anyway, answer my questions and we'll see what we can do.