KYC verification of residency

I’m trying to see what’s the problem. Everything else was verified. Besides my proof of residency I’ve uploaded four different documents trying to get them verified. This is so frustrating. All I want is my money.

Please start with information about which casino you experienced this issue at.

Do you know the reason for the rejection, perhaps?

I hope that together we can crack this up, and you will soon be able to get verified.

Hi!

Have you been able to verify your account? If not, we are here for you.

Just let us know.

KYC-dokument för bostadsorten. Jag skickade först en telefonräkning, den accepterades inte. Sen skickade jag en hemförsäkringsnota som finns på min hemadress... accepteras inte. Dessutom accepterades inte kontoutdraget för insättningarna jag gjorde till kasinot, men ett kontoutdrag som visar alla kontotransaktioner krävs...från och med köp av mjölk och bröd. Insättningarna gjordes med Zimbler. Jag tycker att det är trakasserier och mot dataskyddslagen? (i bakgrunden finns en begäran om uttag som avslogs på grund av avsaknaden av relevanta dokument)

I see I just wrote you back on this issue in the other thread. What casino is it in your case? I think that might be enough casino as proof of residency you provided but when they ask for specific things, it obviously has a reason. I don't think you can move on without that if you want to withdraw your money. 

Anyway, let's try to keep the conversation in one thread please.