Go GO GOLD CASINO SEEMS FAKE AF! (sida 3)

Hello, I'm very sorry to hear that you've encountered this situation. May I ask if the casino clearly states somewhere that they monitor where you're registering from, and if you're from a restricted country or territory, they won't allow you to register? If that were the case, I would consider it a false claim. But it’s necessary to find out, because I haven’t come across this casino saying that very often. Usually, players have to check these things in the Terms.

Yes it does state that. They state that they will know if you are from a state not allowed they will block you from entering. They did not. Now understand i had no clue my state restricted these types of casinos. I live in Nevada. I never knew it was a "thing". Thank you for the reply

Do you have a screenshot of where that says? Obviously, the casino can see where you're registering from when it verifies your account, for example. However, very few casinos will block your registration just because they detect that you're trying to sign up from a restricted country. Most of the time, the casino doesn't even know and only finds out during account verification. So that’s why I’m asking if you have anything where it’s clearly visible that the casino has this written as you described. Gambling in America is pretty heavily regulated, I’d say, so definitely be careful in the future with other casinos as well.

I play gogogold / jackiespins

All the time have cashed out many of times from 300.500 n smaller amounts I have out lots of money into this platform no issues then won 3000 n everything said it was fine payout possessing then tried logging in n stayed I was kicked off for violating terms but can't tell me what exactly I did witch was nothing I never changed anything n cashed out just fine many many times before then it said look for refund nothing why they ripping ppl off like this

Having your account closed while a $3,000 payout is being processed is concerning, especially when you haven’t been told which term you supposedly broke. Your previous successful payouts are useful context, but the casino still needs to explain what it believes happened with this request.

Could you confirm the exact website address you used and which state you’re in? You mentioned both Go Go Gold and JackieSpins, so I want to make sure we’re looking at the right platform and its rules. What does the account closure notice say, and did the $3,000 request change from "processing" to "cancelled"? You also mentioned a refund: did the casino confirm that one was issued, or did it only tell you to look out for it?

You can submit a complaint to our team about the closed account and disputed payout. They can assess the casino’s stated reason and the payment history. Please keep account and payment details out of your public forum reply.