Casino re-opened permanently self excluded account (sida 2)

Jag hade samma problem med Lunubet. Efter att ha förlorat 2 000 euro mellan augusti och september rapporterade jag mitt spelproblem, och efter flera försök stängde de slutligen mitt konto.

Tyvärr föll jag för det igen i oktober, men några dagar senare begärde jag stängning igen. De kom uppenbarligen runt det med löjliga bonusar.

Kan detta vara tillräckligt?

Jag bifogar några mejl från samtalen där det tydligt framgår att de kontaktade mig igen trots att jag uttryckligen och bestämt hade bett om att kontot skulle stängas flera gånger.

Här är några delar

Så här återkommer de till mig utan att jag har kontaktat dem, och utnyttjar människor i svårigheter.

Jag hoppas att ni kan hjälpa mig med ett klagomål. Jag har avstängt mig själv från alla andra sidor och jag hoppas få åtminstone en liten summa pengar den här gången jämfört med vad jag har förlorat.

I am really sorry that you have to experience this.

Please follow this link where you can submit your complaint, and our team will definitely investigate the whole matter thoroughly.

Jag har försökt flera gånger men kan inte öppna länken. Kan du kontakta mig? Tack så mycket.

Jag skickade ett klagomål till dig men jag kan inte infoga alla skärmdumpar korrekt eftersom det finns fler än fem.

I'm glad you were able to do so.

Please follow the instructions from our team now. If there is anything you need to upload, we will notify you, always.

Hello, no problem—if you want to add more screenshots, just compose another post and add them like you did before. You may post as many posts as you need in the complaint. Go ahead and try, please.

If you notice anything amiss, please let me know.

Jag har lagt till fler viktiga och tydligare skärmdumpar till klagomålet, kan ni hjälpa mig?

Hello, those screenshots will certainly help out. I anticipate that Kristina will respond to you within the next two days, because the timer shows the deadline. Please be patient; I know this is stressful for you, but it takes time. 🙏

Hi

have recently experienced the exact same problem

MadCasino .io , but they contacted me just 2 days after I closed my account permanent due to gambling problems

have copy of the mail from their support that says / Account now closed - VIP maneger - opens it again since I had 600€ cashback- so 🐖 of them - they open it just like that - just so we who can’t control it - the gambling - loose more

Thank you

Unfortunately, this casino has a very low safety index, so I am not sure how your complaint will go. I surely hope for the best, of course. 🤞

I'm sorry, though, that you have to go through this.

Hi

I understand but let’s try ….

it was so clear they dident care at all about the Responsibility, even in the mail from the VIP manager - David Lind - Hi I just noticed that you recently closed your account" yes only 2 days after I closed it -he - personally contacted me - yes correct and ALSO FOR A SPECIFIC RESON that I told you the support - that they dident even answer my email regarding this issue - nothing absolutely nothing

Thank you

Yeah, that is sad, and all such sites are really dangerous, I could say, especially for someone with gambling issues. I just hope we could do more, of course.