3 år sedan
I had a withdrawal denied cause i was told i placed a $34 bet on a game that's physically impossible to place.. even the game history doesn't show the bet . anyone ever had a dispute upheld with a withdrawal due to tech error
Breaking Terms and conditions
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3 år sedan
Hello,
I'm sure there were cases where players reported some technical issues which eventually led to some rules breaking.
Would you be more specific about what has happened and which casino is involved, please?
If you even got your gaming history I'd say it is worth the complaint.
Feel free to submit your complaint here:
3 år sedan
i have already made a complaint, the $34 bet is showing on there side but not on the game provider history Allspinswin
3 år sedan
It would be interesting to see if this casino even cares for the complaint, I'd say.
Its reputation is pretty bad so I hope they will communicate with us.
For how long have you been playing there I wonder?
Have you ever managed to withdraw any amount successfully, please?
3 år sedan
I have actually won on their sister casinos and withdrew , i probably have just been a while with that one
3 år sedan
I see.
Would you mind answering Petronella concerning your complaint, please?
I'm also eager to know whether you purchased any "free spins" or some other bonus feature that can be bought in-game.
3 år sedan
The game Colossal Vikings you can play the following bets 20c, 40c, 60c, $1 , $2 , $4, $6, $10 , $20 then it goes to $40 .. there's no $30 option to play .. you cant buy features either. there is obviously something going wrong here or they are rigging their games . I wonder if i took this to booming , the provider
3 år sedan
I see.
I'm also eager to see what we are going to receive from the casino as evidence.
they should definitely consult gaming history with the game provider and then provide our complaint team with this.
SvaraCitat1
3 år sedan
I agree they so far have only provided it from their side and not from the provider
3 år sedan
The first step is communication with the casino.
Let's see if we manage to engage them in cooperation.
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