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Bitsky.bet Payment Issues

143 visningar 2 svar |
14 timmar sedan
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14 timmar sedan
gbse

Hello, I decided to sign up for this website after looking online after the review that this website does on social casinos. I made an account and signed up and went to support to ask about the minimum to redeem and the KYC verification. I completed all of that and decided to buy a package and play. They advised me to reach out whenever I was ready to redeem and they will help me with the process once I got to the minimum which was $50 at the time I reached out to them they was able to help me with the process and I got it fairly fast and I was asking an email to do a review well at the time I thought everything went smooth and good so I did left for review well the other day I decided to play on the site again and I bought a small package. I got up to like 30 bucks. They have this provider that I’m familiar with from no limit coins and Tao fortune called Net Game. I went to play the big catch Bonanza game and decided to bet $.40 well I got all the way to the times 10 round and a $400 fish came out giving me 4000 since this was my first time winning big on this website, I decided to reach out to support to find out what the max amount that I can redeem. Support then came back to me and told me that they believe from their terms and conditions that I am only allowed to have 2500 from one game round. I said I never heard of this rule where you’re only limit to 2500. They told me that it is a sweepstakes rule that all casinos have and that since I won that from only one round I get to keep 2500 and the rest is voided. I said this doesn’t make sense. I said other sites I played on I one big bigger amounts than this and one round and I was able to get the whole amount. They didn’t told me since I only want it from one round. It wasn’t playing multiple games. That’s the reason why they said other than that if I was playing multiple games and got up to 4000 then my whole amount would be eligible to redeem. I went to a few other casinos social casinos that is and I asked them the same question about winning a big amount and they told me that if I won 4000 from one game only that that whole amount would be in my account to redeem I would just have to find out what my limit is that I can redeem and I would have to redeem that amount per day until I took all my money off. I didn’t proceeded to ask them what about your high rollers you’re telling me that if they won 10 K and one spin from one game that they’re only entitled to 2500 of that I said it doesn’t make sense because on your login page it has big wins and there are people with six figure amounts you even have on your website the amount that you can bet per what you spend there are people betting $100 or more, possibly winning more than what I won and one round and you’re telling me that is reduced. They then proceeded to tell me that there was about to withdraw the remaining amount and only leave me 2500 which they did. I have a screenshot of the notification of them debiting 1675. They told me that I can only make a withdrawal of 600 a day per my VIP tier which is bronze. They then told me that I could have made a request to withdraw 3K but since I only spent a total of $100 overtime that that request might not be granted, which still doesn’t make sense I went to their terms and conditions, and the only thing I see up there is where it says you’re only limit to a 2500 max redeem limit. It didn’t say nothing about gameplay limit. It also says that Florida users can only win 5K and one game round. How is it possible to win 5K in one game round yet? You’re telling me I’m only entitled to 2500 from a one game round bottom line is I don’t know what to do. I’m scared that they are trying to get me from giving me the money because now they’re telling me that my redemption is under gameplay review. This is very suspicious.

6 timmar sedan
gbse

Hello I have a post pending review about Bitsky.bet. Everything seemed legit at first because I was able to withdraw 50 bucks once I got to the minimum. But once I won 4k 2 days ago they told me that the rule is that I’m allowed only 2500 from a one game round which doesn’t make sense bc they are high rollers who win more in one spins that I did in that bonus round. They didn’t even give ma shone to play other games. They took the remaining out my account and left me 2500. That’s very suspicious bc any site that I won big off a bonus round I got paid. They then say my withdrawal is pending gameplay review. Smh. What is also suspicious is that they told me that I could request to have 3K instead, but since I only spent $100 total on the website that that request may not be granted that is so suspicious to me their terms and conditions state that you’re only limited to 2500 to redeem for a redemption limit, not a gameplay round limit when I ask them to show me this rule so I could be aware of it. They then told me please give me some time to look for this for you. If this is your room for your website, then why do you need time to look for that statement to show it to me that is suspicious you should have it right there ready to post and send to me in the chat that shows me that but instead, I need to allow you some time to look for that. It seems sketchy.

UnfilteredPisces
4 timmar sedan
gbse

It is very important to read the terms beforehand so you can avoid any issues afterwards, actually.

If the term is clearly visible there, the casino is unable to pay out more, of course.

On the other hand, though, if there is no mention of some rule they told you afterwards, that sounds quite suspicious to me.

Please tell us if you have withdrawn any of your winnings until now, though.

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