återuppta klagomålet och ange detaljerna för att ta emot pengar.

En representant från casinot skrev till mig för att kontakta dig så att du kan återuppta klagomålet. De vill återbetala pengarna. För att göra detta måste du återuppta klagomålet och ange uppgifterna för att ta emot pengarna. Vänligen återuppta klagomålet.

Nedan finns en länk till klagomålet som behöver återupptas. Tack på förhand.

TRC-20 USDT

TYZC56beFxAZwVxxwYaqabYBdCCc3w6p2C

https://casino.guru/1win-casino-player-s-request-for-account-closure-is

Hello, it is me, Radka.

Thank you for getting here. Now that you are here, please access your complaint, use the reopen button, and then provide a full description of the details you just mentioned. This is the correct procedure to follow.

https://casino.guru/1win-casino-player-s-request-for-account-closure-is 👈👈

I'm glad to see there is a way to alter the previously unpleasant ending.

hi i would have done that but that button is missing so i wrote to you to open it again.

I can't reopen the case for you; only a player or casino representative can do that. The player only twice. I will, however, send a note to the complaint team and you can search your email to reply to the specific conversation regarding the complaint in question and ask for a reopening per email. 

Note sent. I expect you to get contacted. I hope it works well!

Thank you dear Radka❤️

Here is their text below

Hello!

We have repeatedly tried to contact the Casino guru team to reopen the complaint and consider your request for a refund. Unfortunately, at the moment we have not received a response. We are very interested in cooperation and resolution of this situation. In connection with the current circumstances, could you reopen the complaint on your side and provide the Casino guru team with the current details of the crypto wallet in the TRC20 network for a refund.

Hello! You are welcome. GLad to see the complaint reopened again.

Make sure to provide that info to your complaint handler, please. However, I honestly find the note quite weird.

This specific complaint has been reopened twice, and the casino representative has failed to respond. I really hope that Michal will be able to resolve this weird situation with the casino, at least now. 🤔

Utan er hjälp hade det inte varit möjligt att öppna klagomålet igen så snabbt. Så, tack igen ❤️ angående detta klagomål, Gud älskar treenigheten, jag tror att tvisten kommer att lösas på tredje försöket 🙂 Det är inget konstigt här, detta är försummelse, underlåtenhet att följa reglerna som finns skrivna i deras regler och villkor samt villkoren i förordningen om ansvarsfullt spelande. Om de hade följt regeln hade detta klagomål inte alls följts, varför skulle jag följa regeln men inte casinot, kommer jag att hållas ansvarig men inte de?

You are welcome!

Those are pretty fair questions, and my fingers are crossed for you. With a certain amount of luck and positive energy, this situation will soon be behing you. 🙂

Just in case I won't be around, send me an update here 🙏 so I can cheer with you once it's resolved!

Våldsamt eller stötande innehåll

What do you mean by this, please?