HemForumKlagomålsdiskussionAmonbet administration blocking payouts

Amonbet administration blocking payouts

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4 månader sedan
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4 månader sedan
gbse

Admin obstructing payouts

I have played on this site for last couple of years. No issues always paid out , good variety of games. Hence 2 stars, i would have given 5*. However.

Recently its 0*.


I recently won quite a few times and initially the payouts were fine. I would have recommended them as a fun , fair and good site. However I won £700 this week, suddenly my account is "not" verified and when I try to do this the link to upload things doesn't work. I've email x3 with no response and the online chat help although they tried to help. I really feel they were mostly giving instructions they knew wouldn't resolve the issue. Like going through the motions. As part of the instructions they told me to download the app, now the app is saying site doesn't exist

and its a bad gateway.


Come on Amon this is not good enough I have offered lots of ways to resolve this even emailing said verification documents. I hope this review will prompt action or i will report you to the regulatory.

M4SIE1
3 månader sedan
gbse

Hello, thank you for sharing those experiences. I would normally suggest submitting a direct complaint request through our Complaint Resolution Center; however, I also feel this is more about technical difficulties we could not be able to resolve as the third-party "option."

Well, I hope this is not the end and would like to ask you for a follow-up on this matter.

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