HemForumKlagomålsdiskussionAmonbet administration blocking payouts

Amonbet administration blocking payouts

1 160 visningar 9 svar |
4 månader sedan
|
Skriv inlägg
4 månader sedan
gbse

Admin obstructing payouts

I have played on this site for last couple of years. No issues always paid out , good variety of games. Hence 2 stars, i would have given 5*. However.

Recently its 0*.


I recently won quite a few times and initially the payouts were fine. I would have recommended them as a fun , fair and good site. However I won £700 this week, suddenly my account is "not" verified and when I try to do this the link to upload things doesn't work. I've email x3 with no response and the online chat help although they tried to help. I really feel they were mostly giving instructions they knew wouldn't resolve the issue. Like going through the motions. As part of the instructions they told me to download the app, now the app is saying site doesn't exist

and its a bad gateway.


Come on Amon this is not good enough I have offered lots of ways to resolve this even emailing said verification documents. I hope this review will prompt action or i will report you to the regulatory.

M4SIE1
4 månader sedan
gbse

Hello, thank you for sharing those experiences. I would normally suggest submitting a direct complaint request through our Complaint Resolution Center; however, I also feel this is more about technical difficulties we could not be able to resolve as the third-party "option."

Well, I hope this is not the end and would like to ask you for a follow-up on this matter.

M4SIE1
2 veckor sedan
essegb

Har du hittat en lösning? Jag väntar på att få 10 000 euro och har samma problem; de ger mig hela tiden en förfrågan i chatten och säger att jag inte är verifierad.

Automatiskt översatt:
MemoCat
2 veckor sedan
gbse

Hey, I would just like to mention that based on our findings, the casino has also stopped accepting new players. Normally I would vote for lodging a complaint but this casino has been ignoring them for some time, so it's not very positive...

Radka
2 veckor sedan
essegb

Så vad ska jag göra? Anser jag att pengarna är förlorade, eller hur kan detta lösas? Jag har väntat i tre dagar, och uttaget har fortfarande inte godkänts. Jag registrerade mig nyligen. Har ni tagit ut några pengar nyligen?

Automatiskt översatt:
MemoCat
2 veckor sedan
gbse

Well, I was trying to say that once this casino decides not to pay the money, it's over. That's what we found, and that's why we warn against this casino and its sister sites.

https://casino.guru/amonbet-casino-review 👈

So, I suggest waiting; three days are, in my opinion, not enough data to conclude.

Stay patient, please.

Radka
2 veckor sedan
essegb

Jag väntar, ja, men hur är det lagligt för dem att inte betala dig pengarna du har tjänat? Jag kan bara inte förstå det.

Automatiskt översatt:
MemoCat
2 veckor sedan
gbse

I practice, an unlicensed casino with such a review that also announced no new players will not be taken care of, probably does not care much about legality. I understand your question, but the answer is not a simple "yes or no," I'm afraid. 😐

Radka
2 veckor sedan
essegb

Ursäkta att jag fortsätter fråga, men mitt bankkonto är helt tomt. Jag har 10 000 euro där inne. Hur stora är mina chanser att få ut något? Väntetiden tar livet av mig. Amonbet spelar med roulettesajter som Evolution (i det här fallet måste väl Evolution veta vem de har att göra med, eller hur?). Hur som helst, jag vet inte vad jag ska göra: vänta eller vidta rättsliga åtgärder. Jag vet inte hur stora mina chanser är att vinna genom rättsliga förfaranden.

Automatiskt översatt:
MemoCat
2 veckor sedan
gbse

Oh boy. I'm sorry to see you like this. Of course, I understand you have your reasons for asking this question. That makes sense.

I would suggest waiting for the complaint to go further. I’m not an attorney, but when a casino refuses to pay, it is crucial to find someone from the casino; this is a key point for both attorneys and my colleagues.

But when you have no such contact, you have no one to make demands of or ask questions.

As for the probabilities, I don’t dare guess at this point.

Skriv inlägg

flash-message-reviews
Användarrecensioner – Skriv egna casinorecensioner och dela med dig av dina upplevelser
Fury of Anubis_Push notification
Dela dina vinster på Pragmatic Play-slots och få en ny chans att vinna med Casino Guru!

Följ oss på sociala medier – Dagliga inlägg, insättningsfria bonusar, nya spelautomater och mer