the lucky Hills site has been refusing to pay me my 180 dollars. they say i need south australia proof of age cars.
when I signed up I had a new proof of age card ive since lost it however I do have a photo on my phone. which I sent them and they won't accept.
dude I need some help hey these dickheads just will not do the right thing.
Hello,
I understand it must feel weird, but showing a photo of your official document might not be enough. Imagine that the casino needs you to hold the proof of age in a selfie. It's not harassment; it's a reasonable request to prove you have the document and are the same person registered at the casino. The verification KYC is called "Know Your Customer" I guess it fits.
If you lost it, don't worry, though; I believe you should have some sort of official confirmation that the document has been lost and some temporary documents. Is that so?
Hey listen I broke my phone with these details and only now am I able to recall Ur sites name to follow up. I'm really stressed out I had two separate sites to talk about 1st and most important is a sites called lucky Hills I've got 180 dollars they won't let me withdraw cause I don't have south Australian I'd although they took my cash from my own account and I want em to put it back in my account.
Do u think u could help
Well, I'm sorry to hear that, but I fear that our capability to help the players means that they may provide evidence. However, it always depends on concrete circumstances.
So, you're welcome to give it a try using the complaint feature. It is free, hence I guess it is worth a shot:
https://casino.guru/complaints/create
Don't hesitate, please.
Low payouts and long time between wins not one feature for the ,$200 investment is a major disappointment for my ego at least once in a while I think it was going to happen but it was no
Sad indeed.😕
Are you talking about the same casino as the previous player?
Which slots did you play that weren't lucky for you? What bet did you use?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
