The attached screenshot from the conversation with 96Ace representative on the day my $14,800 (capital:$300 bonus:$60 winnings:$14,440) provider played: Evolution, lightning baccarat most winning: $11,343 (single game with lighting cards won on banker and banker pair) Date of incident: 23rd May 2022
Is there any anyone or association who can help me in this ?
Hello,
according to the screen shots it seems you agreed that you violated terms and conditions and also you agreed that only the $300 will be refunded.
Am I correct at this point, please?
Sadly, only visible part is the chat itself but I am unable to see the chart and the rules the support shared with you.
Anyway, to me it also seems that those $300 were transfered immediately, so have you already receive the amount, please?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
