Zodiacbet Casino – generell diskussion (sida 2)

Jag påminner dig om att klagomålet gäller zodiacbet casino

Hi, I see you have a serious problem. However, I would say that I've encountered the same case before, so it's not completely common, but it's not something that the casino can't inquire about either. 

So if you want to close the account I would try to cooperate with the casino and if the issue persists you can contact us and we will try to help. 

Of course it is not normal to wait 10 days for a reply to one email, so I would try to provide everything the casino needs if you want it to be resolved as soon as possible. 

Do you think you will do that or just leave it and not play here ? 

I don't think you would be the only one with such a view and we can all decide whether to give it a try or leave it as it is. I think you've clearly made your point. 

May you do well in everything you do. 😉

Så jag har försökt stänga mitt konto hos Zodiacbet i 2 månader, det fungerar bara inte, kan någon hjälpa mig? Jag har skickat 25 mejl och inte fått något svar än. När jag kontaktar livechatten ger de mig bara e-postmeddelandet och jag måste skicka ett nytt e-postmeddelande, det fortsätter och fortsätter. Om jag ger chatten en dålig recension blir jag bannlyst från chatten och får inte kontakta dem längre eftersom de tror att om jag ger en dålig recension kommer det att ha en dålig effekt på dem. Snälla hjälp!

Hi, it's been a long time since you've tried to close an account. So when you send them an email, do they reply to you and give you a reasonable answer or did you not hear anything ? I know you wrote you haven't received a response but it is not logical for me form the to write you to email them and then not responding.

If you need help and don't know what to do next, you can try lodging a complaint with us and we'll see what we can do. 

You can find the link here. ⬅️

Do you think you'll go for it ? 

Hej Jaro,

Ja, det är inte vettigt för mig heller, men det är så här: de ger mig alltid samma e-postadress och jag måste skicka ett till mejl, och jag har redan skickat flera mejl. Jag kan försöka igen och igen men ingenting förändras, de hör inte av sig. Livechatten kan inte göra någonting. Igår skickade jag ett nytt mail. På alla andra casinon tar det 2 dagar, men här tar det definitivt inte 2 dagar.

Well, if that's the way it is and they ignore your request, then I would go ahead and file a complaint as I mentioned in my previous reply. I've left the link there so if you're interested in helping, you can give it a try. What do you say ?🤔

I have been waiting for 4 days to withdraw money. 3179 euros. Has anyone had any problems lately? I hope they pay.

May I ask if your account is verified there and what payment method you used, please?

Hello, my account has been approved. I have sent all the documents completely and requested a withdrawal to my bank account with IBAN. The money transaction has been pending for 4 days and they have not approved it. Thank you for your comment.

If you had to send documents and you have not yet been verified, or if the verification was not successful, you will have to wait for the outcome of this process. Then, if it is positive, you can withdraw the money, so you may have to be a bit patient. 

If nothing happens in the next few days, feel free to update us.