XOCasino – generell diskussion

Om du vill diskutera något relaterat till XOCasino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

spela inte här alls))))

Reason?

The players have been found to have multiple accounts and are trying to exploit bonuses, all link together by our security system and all appear to be from Ukraine. Interesting take on our reputation, simply write a bad review whenever you do something against the terms and conditions? Great job lads!

Jag är inte en bot, de tog mina pengar och min livechatt och de svarar inte på mina mejl.

Hello sir, please explain how you ended up with multiple accounts and claiming a refund from an account belonging to a female yet posting here on your behalf. We are working on rectifying the issue for you but breach of rules is something you cannot deny and ruin the reputation of a brand from trying to manipulate the system. Your case is being investigated and you should receive and answer soon.

Dear casino representative! 

We are pleased to see you on the Casino Guru forum. To help you better understand our forum policies, I‘m reaching out to you with the basics now:

https://casino.guru/forum/bonuses-and-promotions/rules-for-casino-representatives-adding-promotions

Since you already registered the account with the official casino email, I'm now syncing your account with your brand so the players recognize you as such.

Jag registrerade mig först på ert casino och jag har ett konto.

Try to use the "reply" button whenever replying to someone in particular. That way they will get notified about your message. 😉

Jag är den enda som är registrerad hos dig, jag har bara ett konto, kom inte på allt det här nonsenset.

Hello, I just want to make one thing clear: We are not the casino, and we did not accuse you of opening multiple accounts. This is the Casino Guru forum; can we now address the issue with the casino?

If you require assistance and the issue is related to the casino branch, which multiple accounts seem to be, kindly submit a complaint.

Detta casino är en bluff, de svarar inte på någon

Hello, like we stated you have several accounts created all linked to you, the refund is being requested by a woman with a different name yet you claim to be a man with another name. Stop saying we are scam when you are trying to avoid responsibility, breaking the rules and pretending to be other people.

Jag registrerade mig hos er via WhatsApp.

Varför svarar du mig inte på WhatsApp???

You're communications with the Risk Management department is through E-Mail only. We see that an agent is already in communication with you.

kommunicerar redan, men jag skrev på WhatsApp förut och ingen svarar där, och på er webbplats tog ni bort livechatten, varför????

Du vet, jag har bara ett konto, så kom inte med alla dina fantasier här, säg bara att du inte betalar pengarna och det är allt.

Det här är en ren lögn... ingen svarar om casinot, trots att det har gått 20 dagar sedan jag beställde pengarna, så betalar de ingen och kommer inte att betala.

If you haven't received your money for so long, then it would probably be a good idea to file a complaint and we would try to help.

What do you think?