1 år sedan
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1 år sedan
Hur laddar jag upp bankstatement/IBAN i pdf? Casino påstår att jag jag ta skärmavbild och sen laddar den som pdf. Men det är inte sant. Hur laddar jag upp på rätt sätt? Några tipps?
1 år sedan
Jag har problem med dokument verifiering på Wallacebett casino. Dem påstår att jag laddar upp skärmavbildningar i pdf. Hur gör jag på rätt sätt? Har ni några tips med detta?
1 år sedan
Hello,
I'd try opening the document the in any viewer (e.g. Adobe google document viewer or any other) then go to print (for windows usually works ctrl+P and so on) then select "print to PDF" and you're done.
Can you try that?
1 år sedan
Thanks, but it did not work. I saved my document in pdf format and then sent it to the casino. But they claim that I take a screenshot and then turn it into a pdf..... I don't know what to do?
1 år sedan
Oh, sorry I thought that this was exactly what you were asked to do. So back to the beginning:
Screenshots are not allowed, you have to provide the .pgf format directly. Meaning, you need an official statement written on paper so you can scan it to .pdf format, or alternatively, create one in your online banking.
In order to be more specific, I need to know what document you have to provide.
Let me know, please.
1 år sedan
Hello,
I deleted the attachments because you should never share such personal data publicly - it is NOT safe!
Anyway, you are not supposed to send photos converted to the .pdf format I think. You must provide the official statements. The casino should advise you further. Can you explain which document was not approved?
1 år sedan
Hello,
I uploaded the bank transaction in pdf but there is no Iban on it, only account number. And they both require bank numbers and iban on the same page.
1 år sedan
Hello,
You should get in touch with your bank and ask for such a document if you can't create one in your internet banking.
1 år sedan
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