WagonBet Casino – generell diskussion (sida 2)

Will inform you as soon we have any new information. Please be patient, we won't forget to get back to you.

Thank you for your attention! Our website is still under technical update. We contacted the player to pay the winnings.

Det stämmer, teamet kontaktade mig, men jag har ingen plånbok som kan användas för att göra ett uttag, jag satte in via kort och jag skulle vilja ta ut mina pengar på samma sätt

Hur lång tid tar det att renovera hemsidan? Eller hur länge kommer kortbetalningsalternativet att vara tillgängligt?

Hello WagonBet Casino. Thank you very much for the update, it's really appreciated.

Det enda problemet är att jag inte kan ta ut mina pengar eftersom jag inte har en plånbok som casinot tillåter och jag gjorde min insättning via kort och jag skulle vilja ta ut dessa pengar till kortet.

Därav min fråga: hur lång tid tar det att renovera hemsidan och när kommer det att finnas möjlighet att betala med kort?

I understand. Hopefully we will be able to find out soon.🤞

När kommer det att vara möjligt att ta ut pengar till kortet och när kommer webbplatsen att vara aktiv?

Still nothing has changed and you can't get to the page and withdraw money ? No update ? 😕

Ja, webbplatsen är fortfarande inaktiv och jag kan inte ta ut mina pengar till kortet 🥺🥺

I can see it too, but there is no update yet, so it will probably take some time. We will have to be patient. 😕

You can create a trust wallet in a few seconds and get the winnings. Currently, we do not have a withdrawal function to a bank card.

Tyvärr är webbplatsen fortfarande inaktiv

Finns det en plan för att återaktivera webbplatsen i år?

Oh, let me get in touch with Data Team, perhaps our affiliates would also know something.

I truly appreciate your reminder!

I'm sorry to say that we were not able to get in touch with anyone from this casino; hence, it is now set as closed. Have you been able to recover your winnings or funds? I fear the answer will not be positive.

Tyvärr nej, jag fick inte mina pengar från casinot

Kan jag öppna en tvist på din webbplats?

That's bad luck. I'm not sure if a complaint would have helped if Radka said we can't contact anyone from the casino. 

Anyway, did you try the alternative that the casino suggested at the time, which you could have used to make your withdrawal ? 

Dear Romi,

I am reaching out to you as I noticed your involvement in discussions regarding WagonBet Casino. I have a small unpaid balance in my account with WagonBet Casino, and I would appreciate your assistance in resolving this matter.

To avoid sharing sensitive login details publicly, could you please advise how I can securely provide the necessary information?

Thank you in advance for your help. I look forward to hearing from you.

Hello there.

I'm sorry for the late response.

Could you please tell us what you would like to help with without posting any personal information, perhaps?

I am not able to help you out if I don't know any details, you know.

Also, if you feel that our complaint team could get involved, you know by now how the submission of a complaint works. Right?

I will surely wait for your response here, though.

Hello Romi,

Thank you for your reply. I noticed that you mentioned that WagonBet Casino has been closed and is no longer operational, which means I cannot submit an official complaint. However, I also noticed that you have been in contact with someone from the casino and that in certain cases, balances have been successfully paid out even after its closure.

My request is, if possible, to provide you with the details of my case so you can check whether I could recover my remaining balance. For confidentiality reasons, I cannot post these details publicly. If you are willing to assist, I would greatly appreciate it if you could provide me with an email address where I can send the necessary information.

Thank you in advance for your help!

Jag ber också vänligt om hjälp i denna fråga, kasinot har fortfarande inte betalat mig pengarna som finns kvar på mitt konto