UpSpinz Casino – generell diskussion

Om du vill diskutera något relaterat till UpSpinz Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Hej, jag kunde inte hitta något om upspinz.com casino.

Hey. I will ask our data team to look at this casino because we don't have it yet in our database.

Have you signed up there already?

Ja. Det är hösten 2025.

Sajten marknadsför sig som "blixtsnabba uttag", "zimbler-uttag är omedelbara"... det finns anledning att misstänka att det är vilseledande marknadsföring. Många sajter marknadsför även upspinz som ett omedelbart casino. När du spelar med bonusar kan du ta ut 7x insättningen....👎

And how is your experience? Have you made any withdrawals yet?

Kyc godkänd. Jag gjorde ett uttag... efter tre dagar "uttag avvisat och pengarna återfördes till spelkontot". Fler dokument begärs. Detta är förmodligen en konstant försening med syftet att leda till frustration och avbrytande av uttag och spelande/förlust... 👎

Is it perhaps some higher amount you requested, and that is why they need more documents?

I hope that it won't take long, for sure, and if you need us, you know that we are here.

Ja, tack... Upspinz-operationen verkar riktigt bra.

How is it going?

Uttagen återvände hem.....och jag "slösade bort" på en resa söderut....🏝

So it's a legit casino?

Jag kan inte uttala mig om lagligheten, men uttagen fungerar riktigt bra.

I have been on a casino called upspinz I have sent all verification in had 1700 and something pounds in asked for 500 which was the maximum they have sent it back to my account and taken the other £1200 saying back to system I am so upset about this. I have spent a lot of money. over the last few months now I’m trying to take it out and I am having no luck at all.

Is your account already verified, though?

It is good that you sent all the documents, but the casino has to check everything first, and then they will inform you that your account is verified. Only after the verification will you be able to withdraw your winnings.

Please let us know how the situation stands exactly.

Kyc-problem, pengar återförs alltid till kontot och mer bevis krävs. Det senaste meddelandet var en chock... Jag kommer förmodligen aldrig att få mina pengar men jag väntar på att situationen lugnar ner sig, jag har aldrig sett ett snabbt casino och det här var sista gången i mitt liv på ett Curacao-licensierat casino och särskilt Upspinz, alltid problem med Curacao-casinon....

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Ett fotografi på dig själv med den identitetshandling som du använde för att verifiera ditt konto. Vänligen håll dokumentet nära ansiktet för identifiering.

Hi, I'm not sure exactly what kind of document it's supposed to be, but you know what you used to verify your identity. It's nothing unusual, to be honest, I've seen it many times before. If you don't verify your identity, you won't be able to get the money, which is why it keeps getting returned to you. 

Only scam casino, probably i can't get any money... No bonus used, 40€ depo and roulette win...

We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of €655.10 has been removed from your balance due to the breach of the following Terms & Conditions:

 

12.10 Company reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if: i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network "VPN") ii) it comes to our attention that the customer used forged documents (photos, scanned documents, screenshots etc.) during the verification procedure or in any point time the Agreement is active iii) there is a reasonable suspicion that you have committed or attempted to commit a bonus abuse, either on your own or as part of a group iv) you are involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation or you use any software-assisted methods or techniques or hardware devices for Your participation in any of the services provided by the Company.

 

Please note that the amount of your deposits (€65.00) remains in your balance.

 

Do not hesitate to contact us in case you require any assistance.

Kind regards,

Customer Support Team

We can clearly see the casino's explanation of why they took your money. And how does any of that apply to you? Were you using a VPN? Were there any documents you edited?

If nothing they wrote is clear to you and you don't feel like you did anything wrong or against the rules, you have the option to submit a complaint with us.

What do you say to that? 

Jag använder inte VPN, jag har inte redigerat några dokument etc. Jag skickade allt de bad om och enligt instruktionerna. Alla dokument de frågar efter måste jag skicka två gånger. Det roligaste är att jag inte ens tog emot bonusen, rå insättning på 40 € och sedan betalar rouletten ut. Ja snälla, hjälp mig med det här. 🙏🏻