TG.Casino – generell diskussion

Om du vill diskutera något relaterat till TG.Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

You state that TG Casino accepts players from Cyprus but when I enter their website I get a message "TG Casino is not available in your region".

Thank you for this information. I will pass it on to our data team so they can fix it on our website accordingly.

Jag spelade där för månader sedan (sista gången i november). Jag hade bara satt in och satsat €20 och hade ett saldo på €160. Jag ville sedan ta tillbaka detta, och de blockerade mitt konto. Jag försökte prata med supporten, men de ville inte låta mig logga in. Det handlar inte om pengarna (det har jag skrivit av), det handlar om principen. Jag har aldrig upplevt att ett konto stängts utan förvarning efter ett uttag. Är det vettigt att lämna in ett klagomål till detta casino? Bästa hälsningar 😀🍀 speciellt till Jaro men såklart även till resten av teamet ✌🏻

I believe that it is always worth filing a complaint because you've got nothing to lose, only gain. Right?

When was the last time you were able to log in to your account?

Jag vet inte ens när exakt jag kunde logga in senast. Någon gång i november... Jag antar att det är 4 eller 5 månader sedan... Jag fick precis ett mejl. Jag blev ombedd att skicka min mottagaradress (bitcoin) till dem, vilket jag gjorde, men än så länge har inga pengar kommit. Jag tror inte heller att de kommer att betala ut mina vinster efter 4 månader; det vore helt galet. Bästa lyckönskningar.

L Kära Romi... Jag har lämnat in ett klagomål, men du kan ta bort det. Jag har varit och stöttat mycket idag, och nu har jag äntligen fått veta orsaken till nedläggningen. De sa att jag hade ett andra konto, vilket inte är sant, och kontot blockerades för mitt eget skydd. Nu är det en persons ord mot en annan, och jag kan inte bevisa att jag bara hade ett konto. Du bör fokusera på viktigare klagomål, eftersom du inte kommer någonstans på TG Casino. Med vänliga hälsningar, och snälla radera mitt klagomål.

Understand. I'm sorry that we couldn't take the case to its end, and I hope that next time we'll be more successful then.

it's surprising to see this Casino is going down.

Why is it so, please?

I reviewed the complaint regarding this casino, but the facts were misrepresented.

Due to the nature of this casino's tournaments, macro use has always been permitted. In the past, most users employed macros without any issues arising.

Why then would they suddenly prohibit macro use without prior warning and allow for the confiscation of balances?

I believe the point is that history is history and the present is present. Current rules should be followed regardless of personal opinions, and if you disagree with them, it may be better to change casinos.

I still have an account at this casino and am aware of the current rules.

This tournament permits the use of automated tools, and multiple players have actually used them to place in the top ranks.

The basis for why only the user who submitted this complaint is being treated as a cheater should be clarified.

Hello, I believe the main point remains unchanged: rules are rules. Current rules apply now.

In any case, thanks.

I'm talking about the current rules.

Since I also participated in last week's tournament, I'm always aware of the latest rules, and I'm accusing the casino of using false rules as an excuse to deny them withdrawal.

In that case, either go ahead and explain the complaint or go through the reopen request.

Based on your complaint history and practices, you very well know the drill, by now. 🙂

I have not filed a complaint against this casino.

I am requesting a proper investigation because another user is suffering harm due to the casino's lies.

Or can I participate in threads about other people's complaints?

No, you can't; that is what I suggested in my latest advice. If the matter includes your direct involvement, we can help. However, for logical reasons, a different player who is not informed about all events surrounding someone else's case can't participate in the investigation. I'm sorry.

They haven't processed my withdrawal, and customer service keeps making excuses. Is there anything I can do to help?

Hey, first of all, I'd like to know why the casino hasn't sent you your money yet. Have you asked them what's going on?

It's also important to know how long this has been going on. Can you tell me, please?

Let's try this first.