Surge Casino – generell diskussion

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Hi I’m trying to get my withdrawal from surge casino I submitted it 5 days ago it got rejected the reason being they needed to do more checks and they will email me once it’s been done but I haven’t heard back from them I’m fully verified but a bit concerned can you help me in someway please

Hi, yes, we can certainly try to help you.

However, I would probably wait a little longer for now. I do have one question: what exactly is the casino checking, according to what they told you?

Are they reviewing the withdrawal you requested, or are you going through some kind of verification process and had to submit documents to the casino? Or is it something else?

Feel free to let me know, and we can see how the situation develops.

I would also like to mention that we give casinos 14 days to complete the process, whether it is verification or a withdrawal. If the process is still not completed after that period, we can then try to help you with the situation.

What do you think?

Oh ok I can wait a bit longer then thanks for that and they are doing better checks and additional checks if required

Alright, we will wait.

But still I would like to know what is casino checking, can you give me answer to that?