8 månader sedan
Om du vill diskutera något relaterat till Spinsino Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Spinsino Casino – generell diskussion
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8 månader sedan
Hej ha spelat på denna casino ja ha frågat i dagarna om det finns insättningräns? Men tydligen har dom inte det...ha spelat bort en 2000 kr och hat skickat till support men dom inte har stängt av mig ? Mvh Sussi89
8 månader sedan
detta ha ja skickat
8 månader sedan
i have send this today i hope they answer me soon
8 månader sedan
And i habe chat with them
8 månader sedan
Hey, I'm sorry you lost money at the casino. You sent the first screenshot where you talked about it on live chat that you would like to have a deposit limit. What was the date of that conversation?
I see that after you mentioned gambling addiction where they recommended you to email them, they still haven't written you back?
If you had a problem closing your account we would try to help you, but I doubt the casino solves such problems on weekends so I wouldn't expect them to write you back.
Tell me if you hear back what's new?
8 månader sedan
den 10/7 juli?
8 månader sedan
I almost spend 500€ on this casino sinse then and I have withdraw but deposit again and lost 😭no I get not any answer from them
8 månader sedan
Thank you, but in this case it probably won't be possible to get a refund. Since the casino didn't have a deposit limit and you talked to them for 10 and then about 16 weeks later you wrote that you have a gambling addiction, the casino had no way of knowing. It doesn't really work that way I would say. Probably the most important thing is to mention it to them right away and clearly, preferably through multiple channels.
But if you have a problem with closing your account, we'll try to help you with that situation.
8 månader sedan
Ja vill ha hjälp med att stänga den för dom ha fortfarande inte svarat mig om detta mvh susanna
8 månader sedan
In that case, you can file a complaint with us. I saw that you are dealing with a similar case of account closure at another casino, so you probably already know how it works.🙂
8 månader sedan
Yes I want help with close it
8 månader sedan
Okay, use this link and lodge a complaint please so our tea can start helping. 😀
SvaraCitat1
8 månader sedan
I send this to them but still my account open
8 månader sedan
first I send the 13/7 then 16/7 now is 25/7 july
8 månader sedan
Har fortfarande inte fått avstängt mitt konto så.....
8 månader sedan
May I ask if you replied to all the questions Petronela asked in your complaint?
Only that way will we be able to move forward, you know.
And also please know that it is very important to watch the timer on the complaint. 🙏
3 månader sedan
Good casino
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