2 månader sedan
Om du vill diskutera något relaterat till Spinight Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Spinight Casino – generell diskussion
2 månader sedan
God kväll, spinight stängde mitt konto olagligt och missbrukade mina vinster med motiveringen att jag överför pengar mellan spelare utan bevis. Detta bevisar att detta kasino är en bluff. Jag har aldrig gjort något liknande och jag har ingen avsikt att göra det. Men om en lösning inte hittas på detta problem kommer jag att vidta rättsliga åtgärder mot dem och rapportera dem på alla lagliga sätt för att hålla inne vinster. Deras attityd är oacceptabel eftersom jag skickade alla lämpliga dokument för KYC och de missbrukade mina pengar med ogiltiga anklagelser utan bevis.
Automatiskt översatt:
2 månader sedan
So, this is the accusation they used to withhold your winnings and close your account, right? What exactly did they write to you, though?
Did they mention anything like that you have multiple accounts, perhaps?🤔
Anyway, if you say that you have done nothing from the accusations used against you, I would strongly suggest you file a complaint here. Our team will make a thorough investigation and hopefully help you to get your money.
Are you up to it? Here's the link you can do so. Describe the whole situation well and wait for the next steps, please.
1 vecka sedan
Dessa jäklar är långsamma att kreditera vinster
Automatiskt översatt:
1 vecka sedan
Go away from this kind of Cyprus casinos … all of them are scam. Now I’m playing only in Greek casinos and I have my withdraws the same day
1 vecka sedan
Go away from this kind of Cyprus casinos … all of them are scam. Now I’m playing only in Greek casinos and I have my withdraws the same day
6 dagar sedan
I'm glad that you are happy about the casinos you play at now, but could you tell us what kind of issues you experienced at this one, please?
6 dagar sedan
A friend of mine transferred me money to my bank to play and I gave him back in cash because I didn’t have in card and they told me after sending the bank statement that I’m playing and co operate with other players …they have serious problem . Just go away from this kind of casinos
5 dagar sedan
I believe that it is usually stated in the terms that it is not allowed to use a third party for the payments, but it is whenever someone else deposits straight to your casino account, though.
I wouldn't think that no one can transfer money to your bank account, and you use those to play at the casino, for sure.
When this happened exactly, please?
Maybe our complaint team could still investigate this matter and help you out.
5 dagar sedan
Yes but they are closing an account without a real reason! They didn’t give me the chance to explain and that’s make them scammers . And I asked them , if my parents had transferred me money and I wanted to gamble them , is it illegal ?? They shouldn’t care what I’m going to do my money or what’s the source of my money ! They just saw a transfer from a friend and they say I’m playing with others , that doesn’t make sense . The most idiot reason I have ever seen. They don’t have proofs I’m playing with others players that’s what I mean
5 dagar sedan
and I will explain it again , the day I wanted to play all atms banks was closed so I couldnt deposit money to my card to gamble and a friend of mine transferred me some money and I retuned him back in cash. I played aloneee
5 dagar sedan
I would strongly suggest you file a complaint here so our team can have a better look into all this. We will try to get in touch with the casino and find a solution to this issue.
What do you say?
Follow this link, please, and explain in detail what exactly has happened.
5 dagar sedan
I made a complaint 2 months ago and they closed it …
4 dagar sedan
I can see your complaint now. Sorry, I missed it before.
So, our team has found out that the casino saw your activity with the other player as suspicious. It is usually written in the terms that such cooperation, as I could call it, is unfortunately against the rules, you know.
Especially when this friend of yours is a player at this casino, that's the point.
We always say, that it is really important to read the terms every time and even ask the support if you are not sure about something.
3 dagar sedan
So first of all , how they find out from transaction my friend has account in the same casino and also what’s their proofs I’m gambling with him ?? They don’t have proofs , they just closed my account ! I explained to you the reason he transferred me money , just to play alone . I gave him the money in cash and he transferred me in my bank because atm didn’t work
Ändrad
3 dagar sedan
The transaction doesn’t prove I’m gambling with my friend. Even my parents could transfer me money . What does that mean ? I couldn’t play this money . They shouldn’t care about my money source basically
2 dagar sedan
I'm really sorry that we couldn't be of any more help, but it is clearly stated in the terms that such cooperation is not allowed.
It was clearly seen that the exact money your friend, as you call him, transferred to your account was then deposited to your casino account. And not only once. Right?
Our complaint specialists investigated it well, and unfortunately it was a violation of terms.
Try to be more careful next time and read the full terms, always, please.
I hope you won't have to go through any similar situation again in the future.
