ForumCasinonSlots777 Casino – generell diskussion

Slots777 Casino – generell diskussion

4 månader sedan av walidhm
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4 månader sedan
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4 månader sedan

Hello

I registered in November 2023 and got 50 free spins bonus sing up after successful verification. I had good luck and was able to fulfill the wagering.

I now have real money

I make a withraw request for my cryptomoney wallet on 30/11/2023

Since that time, I have no longer been able to contact casino customers. I have sent many emails and have not been answered. Why my withdrawal request has been in waiting mode since then?

4 månader sedan

Hello

I registered in November 2023 and got 50 free spins bonus sing up after successful verification. I had good luck and was able to fulfill the wagering.

I now have real money

I make a withraw request for my cryptomoney wallet on 30/11/2023

Since that time, I have no longer been able to contact casino customers. I have sent many emails and have not been answered. Why my withdrawal request has been in waiting mode since then?

3 månader sedan

Same exact thing happened to me. But I deposited and won without using a bonus back in September and still have not been able to withdraw. I've gotten no contact as well.

oceansmama808
3 månader sedan

Hello, since you have been trying to withdraw for quite a long time, has your casino account been verified ? Alternatively, did the casino tell you why you are not allowed to withdraw your winnings ? Have you also tried to communicate with the casino or are you completely without an answer ? 

Anyway, you managed to open a complaint, which was a good step since you have been waiting for quite a long time for your withdrawal. If you would like to know what to expect from a complaint you can go through this guide

I'll keep my fingers crossed that it all goes well and if you have any news, don't hesitate to let me know. 

3 månader sedan

Yes they initially said they had to look into my winnings as I won a large amount as a new player with just a $21.00 deposit. That's the ONLY thing they ever said to me. Then after that no word at all 🙁

oceansmama808
3 månader sedan

Okay, as the complaint suggests, the verification should not be the problem.

I know it's hard, but I believe we need someone from the casino to explain. It could be just a delay, but no one outside this casino can tell that for sure. 🤔

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