SlotaCasino – generell diskussion

Om du vill diskutera något relaterat till SlotaCasino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Det enda sättet att bli av med mina pengar snabbare än på det här casinot är att sätta eld på dem eller kasta ut dem genom fönstret.

Det kan inte bli värre.

Jag förlorar i halsbrytande fart varje gång.

En hemsk upplevelse.

Jag råder alla: håll er borta.

Hey. So it looks like you didn't have much luck at this casino, right?

Unfortunately, it is not always as we wish, and we have to move on. Hopefully it'll be better next time, at some other place, perhaps.

Fick någon några euro? Jag fick inga....

Uttag 0

Var försiktig – det fanns 6 000 euro där, och de frös mitt konto

Har någon använt detta casino förut?

Har du gjort några uttag?

Hello, based on the players' reviews, I'd say players are being paid. Any specific problems? Feel free to describe in more detail. Maybe we can look into that.

Dear Claudio Vieira,

We regret to inform you that your account has not successfully passed the verification process on Slota Casino.

According to the Slota Casino General Terms and Conditions, customers must use all the services provided by the Company in accordance with the Terms and Conditions as follows:

Section 1.6: Users must use all the services provided by the Company in accordance with the Terms and Conditions and applicable restrictions

Based on the rule clause of General Terms & Conditions:

Section 2.4: You must provide us with valid personal data during registration, which includes your name, surname and date of birth, as well as contact details, address, phone number and email.

Section 2.5: To prevent fraud and to add an additional layer of security to your transactions, our Casino performs identity verification and payment authentication:

- an account owner must complete the account verification after placing a withdrawal request or by demand from the Risk Department before withdrawing funds.

It has come to our attention that you provided incorrect details during the registration process, including address, and you are unable to provide the address listed in your registration.

Due to these discrepancies, your account has failed the verification process and has been permanently closed in accordance with our Terms and Conditions.

Based on the provided information above, the winning amount has been confiscated.

Please be informed that our Risk Department operated in accordance with our established rules.

Thank you for understanding.

If you have any questions, we will be happy to assist you by Live Chat or email kyc@slota.casino

Kind regards,

Slota Casino Risk Department

Om det vore ett riktigt casino... Ett riktigt... skulle de betala vad de är skyldiga... De skulle inte frysa ditt konto... Var försiktig – titta vad som hände mig.

It seems the risk team evaluated the details you put into the filler while registering and found them not in order with the details provided in the KYC process; do you see it the same way? In such situations casinos act this way. The account is closed and winnings voided. Just as stated in the rules: Without passing the KYC, no money can be processed, Im afraid.

Though it may feel unfair, it's a common rule and common requirement.

Det är en ren lögn – jag angav all korrekt information, och jag har redan hittat en webbplats med fler klagomål... Bara en liten varning... prova det.

I understand what you are saying and want to stress that if you can prove the casino is lying just as you say, I strongly recommend reopening the complaint.

Just as you can see, the results are fact- or proof-based, so saying the casino is lying on the forum is understandable but, frankly, cannot change the outcome. Therefore, the existence of the other complaints you found plays no role in your specific case.

Does it make sense, please?

Bara de som vill tro kommer att tro... Investera så ser du vinsten.... Jag är ute.