ShinyWilds Casino – generell diskussion (sida 2)

Du vet om kasinon, marknaden är stor, och det finns fler och fler kasinon som erbjuder omedelbara utbetalningar, tyvärr finns det ingen anledning för mig att stanna på sidan, spelservrarna släpade, sedan efter nästan 24 timmar avbröts utbetalningen ... Så bra, jag tror att jag inte kommer spela här längre

You explained it clearly and gave examples why not, so I understand why you are of this opinion. There is nothing left but to find a casino where these worries will not persist. 

I hope you can achieve that. 🙂

Han gav mig en bonus från Frip'in där jag vann 100 € och jag försökte ta ut pengarna, vilket tog kanske en vecka. Han kopplade bara 5 till 0,50 euro eftersom det tydligen var gränsen för möjliga vinster för denna bonus. Nu har jag 50 euro, men ändå. Igår gav de mig gratissnurr. Jag spelade och vann nästan 374 euro. Jag bad honom att skjuta upp uttaget, men jag vet att det förmodligen aldrig kommer att hända. Jag kommer att hålla er informerade.

Did you read any terms of those bonuses?

Whenever a casino gives you some bonus or free spins, there always should be terms included so you can also read about the maximum cash out, you know.

This one is fake and without a casino license, they are scammers firstly They don't answer my emails I've been writing to them every day for two weeks now asking them to close my gaming account They don't respond at all and don't close my gaming account and they withdrew money from my card without any verification

Hmm, I would start by saying that although the casino does not look good according to our safety index, it does have a license. 

Next, I would move on to saying that if you have a problem closing your account, I would probably file a complaint with us and our team would try to help you with that. 

What do you think?

Going back to what you said about the casino taking money from your card, I'm not sure how to understand that. If you have two-factor verification, which almost everyone uses today, then I don't think it's possible for them to just take your money without your knowledge. 

Please try to clarify this for me.

They have been ignoring my request to close my game account for two weeks now. I want to completely delete my game account, but they won't close it and ignore my emails. They won't close my account.

I'm thinking of suing them soon and asking for moral damages.

But if they don't respond, it definitely shouldn't work that way. I asked if it would be appropriate for you to file a complaint since you need help, before you resort to the step you mention.

We would try to investigate it. 

You also didn't comment on the money and card you mentioned. 

Hej, jag har provat allt för att stänga mitt konto på detta patetiska casino. Deras idiotiska support säger åt mig att skicka ett mejl och är annars inte till någon hjälp alls med sin gränslösa inkompetens. De ljuger för mig och påstår att de har svarat på mina mejl, vilket inte är sant, och jag kan bevisa det. Jag har redan skickat åtta mejl, inget svar. Jag har till och med tagit till förolämpningar i chatten i hopp om att de äntligen skulle blockera mitt konto. Alla andra casinon skulle ha stängt av mig på livstid, men inte detta patetiska casino. De kommer inte att blockera mig och låta mig fortsätta sätta in pengar och förlora. Jag vill inte lämna in ett klagomål eftersom det är meningslöst; dessa patetiska bedragare svarar inte här. Jag har läst klagomålen. Har någon kontaktinformationen till tillsynsmyndigheten? Jag kan inte komma åt deras webbplats eftersom jag inte kan se licensen för detta usla casino.

I don't even know what to write about this, to be honest. If the casino does nothing to close your account, that's exactly how it shouldn't be. Complaining would help, at least in the sense that other players would see that they don't solve such problems with us or with other players, and it might alert them when deciding whether to play there. 

When they told you they sent you an email or replied, did you ask if they could provide any proof? Swearing at them or talking rudely probably won't help. 

"I strongly advise everyone to stay away from this casino. My account verification was fully approved, yet they are still holding my 4000 PLN withdrawal without any valid reason. Support keeps sending copy-paste responses and is obviously dragging the process out on purpose.

Deposits are instant, but once you actually win and request a withdrawal, the whole circus starts. It honestly feels like they are trying to stall until the player gives up or loses the money back. Completely unprofessional and disrespectful behavior toward players.

Based on my experience, this casino cannot be trusted."

Hello, thanks for the warning. It seems this thread has received more than one. Let's hope the casino will cooperate throughout the complaint to reach the best ending possible. The low safety index is, however, another red flag, I would say.