HemForumCasinonScibet Casino – generell diskussion

Scibet Casino – generell diskussion

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1 år sedan
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1 år sedan
Om du vill diskutera något relaterat till Scibet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
1 år sedan
fisegb

Har någon fått vinster från Scibet casino relativt snabbt?

Hur lång tid tog det innan pengarna fanns på ditt konto?


Minsta uttagsgräns på banken är 100e.

Ändrad
Automatiskt översatt:
painajainen1
1 år sedan
gbse

Have you requested a withdrawal, perhaps? How long do you wait for now?

painajainen1
1 år sedan
gbse

Hello, according to what I have seen, we don't have much to the casino, so obviously it would require more experience of the players. 

However, how is it with you, how long have you been waiting? Do you withdraw using bank trasnfer?

1 år sedan
fisegb

Jag började spela 7.1 och samma dag begärde jag ett uttag. De bad hela tiden om något nytt dokument för att verifiera min identitet och jag svarade genom att ge dem ett nytt identitetsverifieringsdokument.

Efter att ha skickat många olika dokument verifierades slutligen kontot och en ursäkt gavs för besväret.


När jag skickar ett dokument dit kommer det inom några timmar, annars kommer det inget svar alls.

Nu väntar jag på att få svar från min fråga, hur länge måste jag vänta på pengarna?

Jag tvivlar starkt på att det kommer att finnas ett svar och jag kommer att få vänta på pengarna till en avlägsen framtid.

Alternativet är förstås att de kommer på något varför de inte kan få betalt.


Jag bara väntar här ..............det har redan gått ett par bra dagar

Automatiskt översatt:
painajainen1
1 år sedan
gbse

Well, if the verification is done now, hopefully soon you will receive the money. Surely keep us informed about it, so also others have an idea about how this casino works.

If you feel, though, that you need our help, please let us know. We'll be here.

1 år sedan
fisegb

Okej.

Jag skickade en fråga till dem om hur länge jag skulle behöva vänta på att få mina spelvinster på mitt bankkonto.

Svaret var en lång litani av hur lång tid det skulle ta för pengarna att nå mig och de meddelade att de nu hade betalat dem.

Jag behövde inte vänta länge på pengarna, de fanns på mitt konto nästan direkt, och inte efter en försening på flera dagar.

Jag blev dock så besviken över händelsen att jag inte skulle åka dit igen för att spela även om det var den sista platsen i världen att spela.


Tack för ditt stöd och uppmuntran.

Automatiskt översatt:
painajainen1
1 år sedan
gbse

Well, I'm glad that you got the money.

Now, if you wish, you can move somewhere better for you. Right?

1 år sedan
fisegb

Ja, självklart.

Det finns massor av dem på nätet och nya dyker upp som svampar.

Jag tror att det finns några bra ställen att spela där.

Automatiskt översatt:
painajainen1
1 år sedan
gbse

I'm glad that you feel this way.

I hope our reviews will help you in finding some good ones.

9 månader sedan
gbse

The withdrawal time is insane - I have a €25,000 balance, and they take 7 days just to approve each withdrawal before I can even request the next one. That means it’ll take 25 weeks for me to receive all my winnings. They refuse to speed it up. Is there anything I can do about this?

axed
9 månader sedan
gbse

Hi, while I understand that players don't really want to wait that long to withdraw, as long as they act according to what is written in the Terms, it's okay. Do they respect the limit they have or is there a problem? I mean if you can always withdraw a certain amount and you always get it. How many withdrawals have been made? 

If the casino doesn't want to increase the limit or speed up the whole process and everything is as I said according to the terms, there is not much to do. You'll just have to be patient.

But feel free to describe it to me.

Jaro
9 månader sedan
gbse

I have emailed support multiple times, and they state that withdrawals usually take up to 3 business days. However, due to increased workflow - which has been ongoing throughout the entire time I’ve been withdrawing - my withdrawals consistently take 5 business days to process. This effectively limits me to withdrawing €1,000 per week, or €4,000 per month, even though the stated monthly withdrawal limit is €7,000.

I currently have a balance of €25,000, which means it would take 25 weeks to withdraw the full amount at the current pace. If the €7,000 monthly limit were actually achievable, it would take only 14 weeks.

Because each withdrawal takes 5 business days (or 7 calendar days), I am unable to reach the full €7,000 monthly limit. I have asked if the processing time could be sped up so I can take full advantage of the monthly limit, but I haven’t received a response yet - only the following message:

"We would like to inform you that even though usually similar cases take up to 3 working days, you might experience some delays due to increased workflow at the current point."

axed
9 månader sedan
gbse

Hmm, I am thinking whether in such a case it would be appropriate to file a complaint with us but I am not sure. The fact that they can't keep up is not your problem and if you have a limit of 7k then you should be able to get 7k out in that month.

But if the casino can't make that kind of delay and it takes a bit longer, then there's probably not much you can do. 

For example, don't they have a crypto option to withdraw money? That might be faster.

7 månader sedan
fisegb

Moro,


Jag tänkte skriva om det här casinot här, även om det sannolikt inte är till någon hjälp.


I november förra året spelade jag på den sidan och kunde ta ut pengar efter KYC-verifiering, vilket gick smidigt. Men efter 3 dagars väntan fick jag ett meddelande om att uttaget hade avbrutits och pengarna hade dragits tillbaka på grund av att jag använde ett VPN. file

Det märkliga med den här historien är dock att det inte har varit möjligt att använda VPN, eftersom jag inte har något sådant program, inte ens på min dator eller i min webbläsare. Jag försökte många gånger få svar via e-post, men jag fick alltid samma svar. file , så jag lämnade in ett klagomål till MGA om saken. Därifrån fick jag ett beslut att operatören hade rätt och att en överträdelse hade inträffat. Jag fick fortfarande inte se deras bevis som de hade mot mig. Nåväl, sedan försökte jag få loggsessionsdata från dem så att jag kunde se IP-adresserna etc. själv, så först publicerade de dessa från efter överträdelsen, och sedan kom det mest löjliga meddelandet av alla att de av en slump inte hade sparats, eftersom funktionen i fråga inte hade uppfunnits än 😀 file

Till slut fick jag den saknade informationen, och sedan frågade jag vad överträdelsen var när det bara fanns två synliga IP-adresser, min hemdators adress och min telefon. Svaret var samma meddelande som tidigare; de beklagar, men beslutet är slutgiltigt.


Det som stör mig mest med hela det här fallet är att de kan göra så här mot vem som helst? Det är ju trots allt flera hundra dollar.





Automatiskt översatt:
kyntis
7 månader sedan
gbse

So, do I understand correctly that you submitted an official complaint with MGA, and their decision said that you really used a VPN, but you do not have any?

That sounds really weird, to tell you the truth. The licensing authority should really investigate the matter well and not make this kind of mistake.

Even if you filed a complaint here, we wouldn't be able to do much because the decision from MGA rises above ours, you know. 🤷‍♀️

2 dagar sedan
gbse

Hi,


Over €1,500 was confiscated from me today, citing the following reasons:



Dear (my name)


We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of €1,530.57 has been removed from your balance due to the breach of the following Terms & Conditions:

 

11.1. The following practices in relation to the Services:

a) abuse of bonuses or other promotions (as defined in paragraph 11.4)

 

b) using unfair external factors or influences (commonly known as cheating)

 

c) taking unfair advantage (as defined in paragraph 11.4);

 

d) opening any Duplicate Accounts; and/or

 

e) undertaking fraudulent practice or criminal activity (as defined in paragraph 11.4), constitute "Prohibited Practices" and are not permitted. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur.

 

11.2. You agree that you shall not participate in or be connected with any form of Prohibited Practice in connection with your access to or use of the Services.

11.3. If:

 

a) We have reasonable grounds to believe that you have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or

 

b) You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or

 

c) We become aware that you have "charged back" or denied any of the purchases or deposits that you made to your account; or

 

d) You become bankrupt or suffer analogous proceedings anywhere in the world,

then, (including in connection with any suspension and/or termination of your account) we shall have the right, in respect of your account to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) outlined in this paragraph.

 

11.4. For the purposes of this paragraph 11:

 

a) A "fraudulent practice" means any fraudulent activity engaged in by you or by any person acting on your behalf or in collusion with you, and shall include, without limitation:

fraudulent charge-backs and rake-back activity;

the use by you or any other person who was participating in the same game as you at any time, of a stolen, cloned or otherwise unauthorized credit or debit card, as a source of funds;

the collusion by you with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us);

any attempt to register false or misleading account information;

any actual or attempted act by you which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;

 

b) An "unfair advantage" shall include, without limitation:

the exploitation of a fault, loophole or error in our or any third party's software used by you in connection with the Services (including in respect of any game);

the use of automated players ('bots'), or other 3rd party software or analysis systems; or

the exploitation by you, of an 'Error' as defined in paragraph 18, in any case either to your advantage and/or to the disadvantage of us or other.

 

c) Bonus Abuse includes, but is not limited to:

 

i. breach of terms and conditions of a bonus, free bets or any other promotional offer

 

ii. the opening of multiple accounts to claim multiple bonuses;

 

iii. all bonuses are subject to bonus use limitation based on the bonus engine, and, unless stated otherwise, they shouldn't be used more that 6 times per calendar month; if for any reason a bonus code is used by an individual player over the stated amount, the Company reserves the right to further investigate bonus abusing pattern and deduct bonus winnings plus all 3rd-party charges arising from player's activity (payment fees, providers fees, etc…etc.

 

Lastly, kindly note that your last two deposits of total €150.00 is available on your account. 

 

If you have any questions or require further clarification regarding our terms and policies, please do not hesitate to contact our dedicated support team.

 

 

Kind regards,

Customer Support Team


That text continues for about 3000 characters, so apparently that's all the rules.


I asked him exactly what I broke and where, he just says that the decision is final.


What can I do?

Askon
17 timmar sedan
gbse

Hello, let me start with the most important part: You already did a good thing by submitting the complaint. In my opinion, you did not see the casino review right? I'm asking because this casino was given a low safety index thanks to unfair terms used against players and also for withholding players' funds.

https://casino.guru/scibet-casino-review#tab=js-tab-reputation 👈

In my opinion, it sadly fits this situation.

I guess we have to hope for the best.

16 timmar sedan
gbse

Thank you for the information Radka.

Unfortunately, I did not see the review or the low safety index before I started playing at Scibet. Had I known about their reputation and unfair terms, I would have avoided the site.


Since the casino has a history of withholding funds, do you recommend that I file an official complaint with the Malta Gaming Authority (MGA) immediately, or should I wait for the outcome of this Casino Guru complaint first?

I appreciate your help in trying to resolve this."

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