Lyckligtvis Nernermind XD är betyget redan nere på 2,9. Åtminstone något
We were waiting until today with the rating adjustments. The casino was aware of the deadline. The current rating reflects all unresolved complaints (of course, most of them are related to the delayed pending withdrawals).
The question is if they're really delayed. The whole thing sounds like a scam to me 😕
Jag hoppas att du inte justerar det igen så fort du ska betala och biljetterna är lösta, för det ska fungera kontinuerligt innan betyget ökar igen
Ja, det faktum att det bara finns ett betalningsalternativ är mycket tveksamt!
Ja olyckligtvis.
Men det nämnde vi redan för 4-5 månader sedan.
Tyvärr är det väldigt få som läser här innan de registrerar sig där 😔
Tyvärr är det så den här världen fungerar.
Mycket pengar kan också köpa frihet.
Mutor här mutar där och se allt är underbart 😂😜
100% av tiden öppnar de nya casinon för att pengar smakar bättre än något annat.
Så jag måste engagera mig i den här clownhistorien också. Han skriver "Bianca" från Scatterhall den skickades till mig idag och stänger chatten efteråt. Så jag är tillbaka i supporten och tittar där igen "Bianca" och sedan skrev jag hur kan det komma sig att de säger till mig att det överfördes idag men jag väntar fortfarande och jag kan avbryta betalningen? Hon sa då väldigt fräckt att hon inte skulle ha sagt det 😀 som tur var tog jag en skärmdump på det. Efter det sa det ja det var ett stavfel 😀 
Slutet på historien kommer den att skickas vidare för femte gången haha
Casinoguru are just as much to blame here.
They are affiliates so would of taken a cut of your sign up and losses. They mark new casinos as 'fresh' yet somehow justify giving them a rating of above 7. Psychologically they know what that does to a player, it makes us think they must be safe or safe enough.
Sure caisnoguru will phane faux empathy to all of us for a while, even act like they are on our side. But trust me, casinoguru, askgamblers etc etc all know how to spot a flash in the pan casino or casino in trouble and they do nothing to warn players.
I wonder if players notice the only way casinos get blacklisted or give 0 ratings across most of these affiliate sites, always comes with the footnote 'unethical practises towards affiliates'. Casinoguru knew who was behind this casino, theyve known pocketplay was in trouble also, theyve known other casinos in the past (mostly russian pop ups).
I would encourage players to seek compensation through the courts against Casino Guru, in relation to misrepresentation under EU consumer law (e.g you buy a car from a second hand dealer, the car has not been vetted and you have an accident. The dealer is liable, not the manufacturer.)
I am taking out a court claim against casinoguru myself for their negligence regarding pocketplay.
uttalandet är meningslöst....
Jag menar om jag är en bilförsäljare och erbjuder en ny Porsche för 20 000 euro så kan jag också vara den bästa återförsäljaren på grund av efterfrågan. Om jag inte levererar är det bästa erbjudandet värdelöst. och så är fallet här!
ska allt betygsättas dåligt för att folk klagar?
Jag menar då är det bara tävlingen som tjatar här och tjatar på varje kasino....
Ditt uttalande är mycket mindre vettigt eftersom du svarar utan att läsa.
Vill du förklara något för mig här eller vad?
Alla som kan läsa har en klar fördel, herr Internetadvokat.
Jag sa att de "KUNDE" vara ett av de bästa casinona om de inte var det, vilket är precis den punkt du tog upp, det är allt som spelar roll här (utbetalning/leverans) kalla det vad du vill.
Du bör läsa mer noggrant innan du föreläser människor.
They probably couldn’t be that big of a casino though, since the main thing that sets them apart is the crazy daily bonuses, but that’s clearly not sustainable, otherwise other casinos would be doing it as well. No other casino comes even close to the daily bonuses you see on scatterhall
Withdrawal
Zeus Lightning N.V. Casinos withdrawal time is 1-5 hours maximum. You can expect to get instant payouts. That’s because the online payment system that the casino supports ensures a fraction of second-fund transactions.
Any additional delay might be due to the banking method you have chosen. With eWallets, you can expect to get the payout fasters. With bank transfers and credit/debit card transfers, it can take 3-5 days.
However, before you place your withdrawal request, you need to make sure that you have completed the KYC details and have fulfilled the wagering requirement. Almost all the methods that are available for making deposits are also available for making withdrawals. Cryptocurrency withdrawals are safe and easy.
Jag är som sagt nyfiken på om detta verkligen händer. Ett antal gamla casinon med extremt dåliga betyg springer fortfarande runt med betyget 8,2.....
Untill they fall for the same strategy again, I'd like to add. The same owner or management does not exclusively mean the "strategy" remains the same. There are exclusions, I dare to say.
Once the casino fails to pay out players, however, the rating goes down per every single submitted complaint.
I know it doesn't sound enough, but what else can we do? Especially if the licensing authority wouldn't care 🙁.
Jag hoppas att du inte justerar det igen så fort du ska betala och biljetterna är lösta, för det ska fungera kontinuerligt innan betyget ökar igen
Don't worry. We use unresolved complaints as leverage in situations casino reaches us and asks for a better rating. You'd be surprised how often it happens, though 🙁
We do not take anything from casinos, instead, the unresolved complaints are offered to be resolved in the first place. When the casino refuses, it's over, until the management comes to ask again.
Svarar inte kasinot heller på dina kontaktförsök? Eller har du en kontakt där?
Casinoguru are just as much to blame here.
They are affiliates so would of taken a cut of your sign up and losses. They mark new casinos as 'fresh' yet somehow justify giving them a rating of above 7. Psychologically they know what that does to a player, it makes us think they must be safe or safe enough.
Sure caisnoguru will phane faux empathy to all of us for a while, even act like they are on our side. But trust me, casinoguru, askgamblers etc etc all know how to spot a flash in the pan casino or casino in trouble and they do nothing to warn players.
I wonder if players notice the only way casinos get blacklisted or give 0 ratings across most of these affiliate sites, always comes with the footnote 'unethical practises towards affiliates'. Casinoguru knew who was behind this casino, theyve known pocketplay was in trouble also, theyve known other casinos in the past (mostly russian pop ups).
I would encourage players to seek compensation through the courts against Casino Guru, in relation to misrepresentation under EU consumer law (e.g you buy a car from a second hand dealer, the car has not been vetted and you have an accident. The dealer is liable, not the manufacturer.)
I am taking out a court claim against casinoguru myself for their negligence regarding pocketplay.
I empathize with your opinion though it's not based on solid ground.
Untill the casino decides to stop paying we are in the same position as the players. Did you know the casino is going to scam players eventually? Well, if you did, I'd love to know how you managed to know that.
We were trying to resolve the situation and informed the casino their rating will fall, so they should take immediate action. We tried.
Are we to be blamed because new casinos - unproven by time - decide to scam? I said that once, sadly, we aren't seers.
Every time something rises, it's also a kind of challenge - will it work or not? No one knows, the closes guest is a prediction.
It's easy to find a subject for such an accusation, I've seen this many times before. What remains is that no one could know for sure, but every reasonable player who takes time to check user reviews, forums, and open complaints has also a chance to make the decision.
We are not responsible for the casino's approach.
The idea of the lawsuit is quite out of hand. We are not a second car dealer and no one has signed any contract. We do not provide goods for sale. Every player playing in the casino is undergoing a risk, we intend to lower the chance you'd be scammed, but it doesn't mean if you're scammed, we're responsible.
I'm sorry your complaint was unresolved, it happens.
Anyway, did you try contacting the licensing authority as suggested? Did the company care?
You should try to bring the license provider to the court since it is closer to being in direct relation with the casino - they sell the licenses after all.
They probably couldn’t be that big of a casino though, since the main thing that sets them apart is the crazy daily bonuses, but that’s clearly not sustainable, otherwise other casinos would be doing it as well. No other casino comes even close to the daily bonuses you see on scatterhall
We inform about that in the review:
"Casino group revenues (last 4 years): Very small" - red marking 🙁
KUNDE INTE!!!!
För inget casino kan växa med dessa erbjudanden!
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
