2 år sedan
Om du vill diskutera något relaterat till Rysebet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Hello, I think that's quite a lot of money. What is the reason why the casino doesn't allow you to withdraw money ? How long has it been since you were unable to do it ? Do you have a verified account here ?
Let me know where you stand.
So if you can't get to the money for such a long time, I would definitely file a complaint and our team will try to help. Have you thought about it ? I guess there's nothing to wait for since you haven't heard from the casino since last year.
You gonna go for it?
Hey, why are you of this opinion ? Have you played here and had any issues ? Can you say something more about it ?
What does it mean that they pay the money after a long time ? What does a long time mean ? 🤔
I understand that if a casino has something like this in the Terms and Conditions, players try to stick to it. Crypto is fast today, but there might have been some problem that caused the delay, so I wouldn't take it immediately as a bad thing, because 3 days is not that long.
Anyway, we each have our own opinion and I won't take it away from you and of course I hope that in other casinos it will be faster. 🙂
With such feelings it would be best not to play anywhere or to take a break. It's not worth playing if it's just a negative emotion. 🙁
Hello,
Try to use the reply button every time you wish to address another player, please. It's been specifically designed to help you stay in touch.
Just to add a more detailed tip: the typically used and well-overrated term "scam" refers to a situation when the casino does not function or provide services upon deposit.
Imagine that as a company that only takes your money and then "disappears" to you.
Based on your expression, the casino employees may have some concerns, possibly regarding your gaming style or history.
It's common to conduct a deeper account investigation in such a situation, and yes, sometimes it takes even a few months.
Are you aware of anything unusual you may have ever done while playing in this casino?
Okay, and you still haven't moved anywhere and you don't have any new information about the whole situation ? You know that if you need our help you can contact us, so that's why I'm asking.
Let me know.
Well, you can file a complaint with us and we'll see if we can help. At the very least, it would be nice if things move along, or if they don't, to let the team know so they can investigate the situation. If it could take 90 days, that's enough, so I'd probably go for it.
What do you think?
Well, I'd say it's worth trying. Not many great things happen to be free of charge these days, and the worst thing you could get is that the Team will wait for the outcome too.
Still, it sounds like at least something you can try. So, go ahead - this link will get you there 👈
I must say that I kind of understand that such an investigation may have some sense for the casino, or may be inevitable on some occasions. I also understand that sometimes the process is pretty slow, especially if the game provider gets involved. But what I still don't get, is why casino support prefers to ignore such players.
What would the casino say if the player came out from this clear? In my opinion, it's just far more efficient to treat everyone the same unless proven guilty.
I really hope the Team will be able to help you.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
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