3 år sedan
Om du vill diskutera något relaterat till PlayCroco Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Hello I was just wondering if any has actually cashed out of play croco? I came to realize the casino minimum withdrawal amount is $220 and the coupon I use the max withdrawal Mount was $180 how can you even cash out with them doing deals like that? I mean the minimum you can withdraw it's $220 but maximum you can withdraw with the code is $180 has anybody else realized this?
Hi, I've read about the situation you're writing about. It strikes me as quite illogical. Did you try to ask the casino about this and how should you solve it when the minimum withdrawal is $220 but the maximum from the coupon is $180 ? I think the best answer would come from them to find out how it works. Would it be possible to ask and then share it with us ?
Hi and thank you for the information. I'll pass it on to our data team to have a look at it. Anyway, how did you find out about this information ? Did you want to register here and it wasn't possible or some other way ? 🤔
I was a member awhile ago and lost. I wanted to reopen my account to try again and when I contacted them via chat they told me this.
According to our information there shouldn't be any problems with players from USA playing here. My colleague from the data team has confirmed that everything should be fine and there is not a single block that would indicate that it is not possible for players from the USA to play here. Do you have any screenshots from the conversation or from not being able to get into the casino?
Hello there!
Do you consider it to be, let's say, a big deal for you? I'm trying to figure out whether you have any other casinos to play at.
You know what seems to be quite interesting? All the people in this thread are from the States, yet the casino does not accept Americans anymore... Well, I just find it a bit funny.
With luck, you'll find some cool casinos soon. 😉
No I do not have any previous chats with them but I will contact them again today and then I will record their answer. Maybe it was just one rep that did not know. I will keep you updated.
Well I just contacted them. A rep named Kenny said that I closed the account Correct? I said yes but I would like to try again. It took 20 minutes of waiting and he finally responded and said
Thank you for being patient with me, I will need to forward your case to a relevant department for a review and they will get back to you via email within 48 Business hours with an update, I apologize for the inconvenience and thank you for your patience.
IT MUST BE A SPECIAL PLACE TO PLAY.LOL
I closed my account due to a lot of loss. I never won here. Most casinos reopen accounts from past players.
This one seems difficult.
It looks like they seem to have a procedure for that. However, since you have lost quite a lot here, do you want to try again to see if that has changed ? When was the last time you played here?
When you get an update on your account, let us know if you managed to reopen it.
My account was opened and today I won a small win...Good start for now. Lets see how it goes.
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