Hi - I get the feeling I'm not going to be getting my winnings. I deposited £50 on Saturday and won roughly £350. My account is verified otherwise it won't let u withdraw. Verification didn't take to long which was surprising. Withdrew on Tuesday and its now Friday and its still in pending withdrawal. Seems to be the same automated response from them saying will be sorted as soon as possible. Chance of me seeing that money??
Hi, we've got 2 other threads about playatharrys so you can take a look
https://casino.guru/forum/general-gambling-discussion/playatharrys-aaa-a-a
https://casino.guru/forum/casinos/is-playatharrys-safe
Anyway, you've been waiting since Tuesday and the casino still communicates with you (even though you say it's probably some automated response). I'd give them more time. Probably a week. Then I believe it's enough time to sort it out and send you the winnings. Just make sure you don't lose what you won! Don't make this mistake 🙂
Ok yeah I saw them. I've dropped them another note today. But won't be cancelling that pending withdrawal that's for sure
Great! Because when you cancel it and lose the money, then it's too late to complain 😕 It happens very often to be honest.
Latest news is that it's no longer in pending withdrawal. But haven't had a mail to say its been processed etc. I guess do I need to wait now?
I suppose you don't have the money back on your casino account? What do you see in your withdrawal history? Is there any status for the last payment?
No it's not showing on casino account. It doesn't really have a withdrawal history that I can see and can't see any status. I did get a slightly different response saying my payment will made as soon as possible rather than they will review my payment as soon as possible
Alright, then if it's really on the way, then I believe you should receive the money within Friday, maybe Monday, but not later. Then please, keep us updated.
WOW - It's arrived in my bank account today. I was thinking I was never getting that money back!
Great news! Congrats and thanks for the update. What are you gonna do with the £350? 😀
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
