Jag pratade om de falska spelen, jag pratade inte om mitt konto, jag sa att om det finns falska spel hur är betyget över genomsnittet, om det finns falska spel bryter kasinot mot villkoren, jag ville bara veta , var det inte fråga om att anmäla de falska spelen till de behöriga myndigheterna?
I talked about the fake games, I didn't talk about my account, I said that if there are fake games how is the rating above average, if there are fake games the Casino is violating the terms and conditions, I just wanted to know, wasn't it a question of reporting the fake games to the competent authorities?
Eu falei dos jogos falsos, não conversei a respeito da minha conta, disse que se tem jogos falsos como a nota é acima da média, se tem jogos falsos o Casino está infligindo os termos e condições, somente gostaria de saber, não era questão de denunciar aos órgãos competentes a respeito de jogos falsos?
This answer will also be pretty straightforward, I guess.
The Safety Index stands like this because no proof of "fake games" has been presented so far. ther wuld be waring saying "this casino uses fake games" if we known better.
Thus, if you have anything to add in this regard, please use the contact form located at the bottom of every single casino overview tab 👈 and present all you have available.
I hope it is understandable that such a delicate accusation can't be taken as granted just because you say these games are fake. We are not doing our jobs to provide missleading information; we do our jobs to provide proven information instead. Hence, help us by providing evidence so we can act eventually.
Det var inte jag som sa om falska spel, det stod i inlägget ovan.
I det inlägget:
Hej, hur fick du reda på att de har falska spel från den här leverantören?
Enligt vår analys fick jag reda på att även detta casino har falska spel, men från spelleverantören Novomatic.
Låt oss veta.
Sanningen är denna: casinogurus betyg för detta casino är över genomsnittet, spelarnas betyg för detta casino är 1,0.
The truth is this: casinoguru's rating for this casino is above average, the players' rating for this casino is 1.0.
A verdade é o seguinte nota para esse Casino para o casinoguru acima da média, nota dos jogadores para esse Casino 1.0 baixo.
Frankly, not so true according our database. If you take a look at tab called "user reviews"👈 located on every casino review page, you will see it says, "USER FEEDBACK: NOT ENOUGH REVIEWS Rated by 2 users"
I am aware that you are not happy with this specific casino, and I genuinely think you are not alone. However, the user rating remains unchanged as long as players forego the chance to leave a review of the casino here.
Furthermore, I would like to remind you of something I have already mentioned: the Safety Index is founded on verified facts, whereas the majority of user reviews, forum posts, and user feedback are not. In fact, most of this information is not even measurable, which is why the user rating is separate from the final Safety calculation.
I could go on forever about this topic, adding references to our guides that walk through the process. I would be happy to offer more information or details if you would like to know more.
I understand how you must be feeling for the time being. I will be happy to explain to you how we approach our mission. Numerous excellent casinos have received negative customer reviews, which can be attributed to a variety of factors. So, be aware that the Index is just one piece of the puzzle; always read through user reviews, forums, and complaints as well.
I see.
Let me explain the logic behind the user reviews a bit:
As you can also see in your profile, you mainly submit only very negative user reviews, yet most of them have been approved. So much for the "When we rate casinos negatively, you disapprove of the rating, especially if the casino has a high score."
Additionally, many of your complaints were resolved and you were paid eventually. Thus, every time you previously stated in the user review that the casino does not pay out the winnings, your aforesaid resolved complaints proved you wrong, right? We believe it would be highly irresponsible to approve something that is biased or not true.
Does it now make better sense to you? We really do not have to try to manipulate the user rating. Needless to say, as long as the user rating is not part of the Safety Index, it would be just a waste of time.
Feel free to check out casinos with the highest Safety Ratings, on many occasions, you will find the user rating as terrible - fairly visible.
Enligt vår analys upptäckte jag att även detta casino har falska spel, men från spelleverantören Novomatic.
Sa du det eller är det ett översättningsfel?
According to our analysis, I discovered that this casino also has fake games, but from the game provider Novomatic.
Did you say that or is it a translation error?
De acordo com a nossa análise , descobri que este casino também tem jogos falsos, mas do fornecedor de jogos Novomatic.
Você disse isso ou é um erro de tradução?
It looks like that may have been the case in the past when I wrote that. But since it's no longer in the review, that's changed. I just had a discussion about this with another colleague yesterday, and Novomatic can appear to be doing this from time to time because they provide games through aggregators. But we always check with the casino and, if necessary, with the game provider.
Det är okej vad som händer partner Jag spelar inte i detta casino längre, jag kommer aldrig att göra det igen.
07.04.2025 Jag gjorde ett uttag, 215e Ja, det var allt, 115e direkt, eftersom det stod "Ingen omsättning, bonus spelad, vann jag ens en euro? Vinsten ändrades till 100e och jag har fortfarande inte fått den. 18:e denna månad. Inget svar på e-postmeddelanden, eller så gnäller ni på artificiell intelligens, skit... Slöseri med tid och pengar.
I'm sorry to hear that. Didn't the casino tell you why you haven't received your money yet? We give casinos 14 days, so if you don't hear anything, definitely come here and open a complaint.
As for the bonus, it sounds like you didn't choose a good one based on what you're describing. Do you know what the requirements were?
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
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