Jeshu20304 år sedan
Impresses me a lot that this casino has that good rating here in CasinoGuru, even though they keep having issues with costumer funds and taking ages to resolve any action (KYC, stuck depos, stuck withdraws, etc) while their support is really incompetent and an AI would be more helpful than then
Already did my part by opening a complaint on my 14 USDT missing depo for 2 weeks and a negative review to make it even lower and help more people to avoid this trash casino
Hello,
I appreciate you reaching out on the forum. I understand that players in your situation usually prefer something other than factual information, but I think it's good to say, for example, that your complaint is still open and, therefore, not yet part of the Safety Index. Moreover, for anyone else reading this post, the casino already has a "below average" score, so I guess it's about personal thresholds and the sense of potential risk.
Surely it's not among the safest, yet support competency and KYC smoothness are not part of the Safety Index, so thanks for the review as well.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
