Pacific Spins account issues

I can't login to my account tried reset password that doesn't work. Contacted customer service they told me my email doesn't exist to contact them from the one associated with my account and I was. Refused to talk to me. So I create a new one contact customer service they say I don't have another account. Try to verify my account and get locked out of both because now I have another account even though the one I have is said to not exist

Well, that's something.

If I may I would find the confirmation email you probably got when you registered there for the first time - this is important - then I would forward it to support with a list of questions.

Do you have such a confirmation?

Also, do you have an active balance in the casino? I hope you don't...