1 månad sedan
Om du vill diskutera något relaterat till Nummus Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Nummus Casino – generell diskussion
1 månad sedan
Jag gjorde en insättning med ethereum och den kom inte in på mitt konto. Support sa att de skulle undersöka det och har inte gett mig något svar. Hur ska jag gå tillväga i det här fallet?
Automatiskt översatt:
1 månad sedan
Jag gjorde en insättning med ethereum och den kom inte in på mitt konto. Support sa att de skulle undersöka det och har inte gett mig något svar. Hur ska jag gå tillväga i det här fallet?
Automatiskt översatt:
1 månad sedan
I regret to inform you all that because this player violated our policies, all of his accounts have been banned. As a result, Casino Guru was unable to address his concern.
1 månad sedan
Hi. I have registered at this casino. I have claimed a welcome bonus and successfully wagered it. I won 4926.55 USDT. After I made first withdrawal (3000 USDT - it's limit per day) I got request about verification of my account. I have passed it, but my withdrawal was still pending. After few days I made second withdrawal 1926 USDT and after 3 days they have confirmed it. My payment operator noted that it was "dirty crypto" withdrawal, after that I had to confirm that it's my personal withdrawal from this casino, and this withdrawal was credited to my address. Then I have cancelled 3000 USDT and made new withdrawal request to another payment provider, it was 2024-09-23. From that time till now casino didn't process my withdrawal request. Support assistant is giving me the same answer "The finance department is still waiting for the answer from the provider." during last two weeks. Please help my with this case.
1 månad sedan
So, you received the second withdrawal but not the first one. Right?🤔
But both were to the same payment provider at the beginning. Did you ask your bank about the 3000 USDT withdrawal as well, though?
I believe we'll learn more in your complaint after you provide some additional questions our team has, so they can move forward. Please update them whenever possible.
1 månad sedan
Yes, I have received the second withdrawal (1926 USDT). And both were to the same payment provider (Trustee Plus) at the beginning. I cancelled 3000 USDT and made new one withdrawal to "Bitpay" payment provider.
1 månad sedan
It's just weird that they did proceed with the second one and not the first one.🤔
I can see that you did not reply in your complaint thread, so please do so whenever possible.🙏
Otherwise, we can't move forward with the case.
2 veckor sedan
Nummus Casino has processed all my withdrawals. Hope it was single case.
Ändrad av författare 2 veckor sedan
2 veckor sedan
That is great, and hopefully it really won't happen again.
How would you rate the whole process now, and will you continue playing there? What do you reckon?
