4 månader sedan
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4 månader sedan
I would say, stay away from this casino.. there is nothing good about them..
maxcashout 5k. Betting 100eu/spinn is okej.. that means i can only win 50x.
1 månad sedan
I like the layout and sports bonuses, but waiting almost 2 months for withdrawal...
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1 månad sedan
Hi, you've been waiting quite a while for a withdrawal. We give casinos 14 days to settle the withdrawal. Did they tell you any reason why it takes so long ? Did you play with any bonus or is your case related to sports betting ?
I also saw that you filed a complaint, so we'll see what we can do.
If you have an update let me know.
1 månad sedan
Hi Jaro, Nick,
They always answer with: "We understand that waiting for the review of your withdrawal can be frustrating and we apologize for this. As the process is being handled by another department, we regret that we are unable to provide you with a specific timeframe for its completion."
No specific reason, but they mention investigation for safety reasons. A friend of mine has the same problems now.
I played some sports betting bonuses, but I am completely aware of the wagering requirements.
My account is completely verified.
1 månad sedan
Frankly, casinos conduct such safety investigations when they are concerned about the betting style and other aspects, or rather, similarities, usually detected by the system. Under such circumstances, I'd say we all have to wait for the outcome.
I'm sorry to hear sports betting is involved, and I hope your complaint won't be rejected due to that.
You see, we don't resolve sports betting issues because we're lacking the expertise.
Well, good luck to you!
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