4 år sedan
Om du vill diskutera något relaterat till NewVegas Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
So far I really like New Vegas Casino. I have deposited a few times and a month ago started a withdraw and I didn't read the terms of the bonus and it was voided. But that was my fault.... We have to read the terms of the bonuses... I didn't... I have deposited a few times since then and have 2 deposits pending now... No bonuses, just playing on my straight cash... I'm hoping they send it like they say so cause I love the games and the casino as a whole.. I try other casinos and deposit there ,but I love New Vegas Online Casino... Will keep in touch on the... If my withdraws go like I'm told they will, I will never deposit another penny to another online casino.. New Vegas will get all my deposits.. Gonna deposit 20 now and play a little while . Thanks care and God Bless
Hello Radka. Not sure what KyC is ...Yes , I like the casjnio and have deposited a few files since I put the withdrawals in ... But everyone I have talked to about New Vegas ,says I won't get my money and if I do, it will be weeks or months from now... So I,m gon a hold off on all deposits until I see some cash. I don't playbwith bonuses anymore and my id has been verified for a couple months now... I only put my withdrawal in 4 days ago, but to be honest, with no bonus and using bitcoin to deposit and withdrawal, it shouldn't even take 2 days... Yeah, I'm starting to see that I will never see anything from them... I hate that cause I like the casinio .. But can't keep deposting over and over when there won't be any payouts...
Hello wpwoodard75,
just a brief theory: KYC means Know your customer and it is a verification process where the casino usually asks players to provide several documents declaring their identity, address, payment method used for deposit as well as for withdrawal. After this verification is completed withdrawal can be approved.
Now I see you used bitcoin to deposit, so it may be that there is no need for such verification in this case.
Anyway, the payout via cryptocurrency wallet should be the quickest way, I wonder how long will it take.
If you don't receive the money by Monday, I would contact their live chat/customer support.
Radio
. Yes, my verification process was complete about a month ago.... I have kept everything on these withdraws simple. No bonuses, and use Bitcoin for deposit and withdraw.... Thank you for all your input... I will keep you updated...
Hello Radka,
No , I haven't got either one yet. I contacted the 24 hr live chat yesterday and the told me the same thing as I have read that most everyone else gets told, " you will get your money 1 to 7 business days". I can see how this is gonna play out.. There shouldn't be any issues at all if you don't play with bonuses, and withdrw through bitcoin. My 2 withdraws are $70 and $130, so it's not like it's a large amount of money. I even give them the benefit of the doubt and have deposited 2 more times since I started the withdrawal, but not going to anymore until I see that they are gonna do what they say... Hope everyone reading this is well
Hello wpwoodard75,
Let's hope they will keep the word ad pay you eventually.
I can understand why cryptocurrencies are so popular now, compare three weeks of waiting for the bank transfer to a max of 3 days and here we go...
Keep us posted, please.
Anyway, if you get the impression that you are not going to be paid, feel to submit a complaint and we will try to help a bit.
RadKa,
Thank you .. Last night I logged in and ask the 24 hr live chat lady what r he statues was on my withdrawals. She said , "you are still in the timeline of 1 to 7 business days". Well, it was same response, just worded alitle different... The 7 business days are up in about 8 hours.. I was so tempted to deposit again and play cause I really do like their games . I just have to wait and see how this plays out.. Again, thank you, Radka
Hello, wpwoodard75,
you're welcome. 🙂
If I may I'd advise you to not deposit there for now. Your idea to wait for how this withdrawal ends is a good one. Please be patient and careful on this point.
How often do you log into the casino?
Maybe it could help to decrease this frequency, what do you mean?
So, the "first" 7 days are gone? Oh, I'd give it a shot till next Monday, if the money will not reach your account till then, I'd submit the complaint.
RadKa,
Tack .. Igår kväll loggade jag in och frågade 24-timmars livechattdamen vad det var för statyer på mina uttag. Hon sa, "du är fortfarande inom tidslinjen på 1 till 7 arbetsdagar". Tja, det var samma svar, bara formulerat lite annorlunda... De 7 arbetsdagarna är över om cirka 8 timmar.. Jag var så frestad att sätta in igen och spela för jag gillar verkligen deras spel. Jag måste bara vänta och se hur det här blir... Återigen, tack, Radka
RadKa,
Thank you .. Last night I logged in and ask the 24 hr live chat lady what r he statues was on my withdrawals. She said , "you are still in the timeline of 1 to 7 business days". Well, it was same response, just worded alitle different... The 7 business days are up in about 8 hours.. I was so tempted to deposit again and play cause I really do like their games . I just have to wait and see how this plays out.. Again, thank you, Radka
Hello Radka and everyone reading... This is a update on New Vegas and Candyland online casinos.. They are run together with same people and alot of the same programs...
However, the reason I am writing this today is to warn everyone what has happened to me ans a few of my friends that play with these casinos... Candyland sent me my 2nd little withdrawal yesterday and with it was a letter saying that security had locked my account . I had got lucky 2 times in the 2 months I played at Candyland and they locked me and told me to find another casino... I would deposit daily multiple times and play for hours there and at New Vegas and now New Vegas has locked me with no explanation . I have been with New Vegas for over a year and had 3 or 4 small withdrawals. There websites say you can withdrawal 4000 weekly but if you get more than 2 withdrawals in your entire time there , then they lock your account and tell you to find another casino... Candyland waited all day after I had deposited multiple times yesterday to tell me they were locking my account... They are crooks that want our money but when we get lucky, you will get your account locked...
Thank you everyone for listening to me vent but mainly I wanted to warn everyone to stay away from these online casinos. Have a great day and God Bless
Paul Woodard
Hello Pwoody1975,
As far as I understand your account has been blocked due to some security check (probably triggered by the withdrawal) and soon after your account has been closed completely without any further explanation?
The very same thing happened to some of your friends as well. I'm just thinking aloud now, have you ever played together at the same place sharing the wi-fi connection maybe? I'm just trying to find out what could be wrong. Do you still have an active balance on this account, please?
Anyway, the casino should always explain what's wrong to every player whose account is blocked. Such a player must have a chance to defend him/herself.
Hello Radka. You ask about the guys that played at the same time I was on my property and if we were playing at the same time there was no one using my wifi except me . They were playing off of there personal Verizon cell service. Only reason I use we if is when I want to play with tablet and not phone. I have come to the conclusion that both casinos are just out to take cause when you start getting lucky a time or 2 it's time for you to go..? As far as the re me remains balance, I had played all day, the last day I played at Candyland.. I deposited multiple times in a 8 or 9 hour time span but there wasn't a remains balance as I was playing and spending a lot ,just having fun. When I went back in later that night to deposit and play the had locked my account. I went to check the email and seen the email saying I was a skilled player and they were just there for for recreation. There is nothing skillful about playing slots when all you do is constantly deposit and play for hours. Eventually you will hit a little something. I still haven't anything from New Vegas . I was there for alot longer than Candyland cause Scott the floor manager for New Vegas recommended I try Candyland a couple months ago and I did and really like it. I will not , knowingly do anything with my online casinos to jeopardize my accounts cause I play everyday. It is just a pastime of mine that I enjoy. With that being said , they have the right to lock your account and only the shady ones will find a excuse when someone happens to get lucky a couple times . The more you play the more of a chance you have of winning. That is the only reason I hit the little bit I do... Thank you Radka, for looking into it for me.. I really appreciate it... If for nothing else to just expose them for shady actions so maybe someone reading this won't get caught up with them ..If you have anymore questions I am always here,....,..
Wayne P Woodard
Hello Wayne,
I think you should submit a complaint so we have a chance to investigate what went wrong - officially.
I do not want to repeat myself but (🙂) every decent casino should cooperate with players to maintain a fair gambling environment. If your account was closed without any previous warning it's not ok.
Feel free to submit a complaint here and we shall see what we can find because the other positive thing about complaints is that every player can browse them and learn what happened and how or if the casino engages in dealing with player's issues.
NewVegas casino should support Bitcoin and Ethereum. You can also look at the list of crypto casino that we recommend for the US players: https://casino.guru/top-online-casinos#tab=RECOMMENDED&sp_cry=true
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
Casino.guru är en oberoende källa till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av någon speloperatör eller några andra institutioner. Alla våra recensioner och guider skapas med största objektivitet och ärlighet, efter bästa kännedom och bedömning av medlemmarna i vårt oberoende expertteam. De är emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, rådgivning i juridisk mening. Du ska alltid själv säkerställa att du uppfyller alla rättsliga skyldigheter innan du spelar på ett utvalt casino.
Kontrollera din inkorg och klicka på länken vi har skickat till:
youremail@gmail.com
Länken är giltig i 72 timmar.
Kontrollera mappen för "Skräppost" eller "Kampanjer" eller klicka på knappen nedan.
Bekräftelsemeddelandet har skickats igen.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.