2 år sedan
Om du vill diskutera något relaterat till MrPacho Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Hi, why do you have this opinion. Have you had a bad experience with the casino ? Could you say a little more ?
Hey, if you're waiting for money for one day, I wouldn't be negative right away. Did you ask the casino how long the whole withdrawal should take? Sometimes it can be a couple of days, so be sure to keep an eye on developments and check back from time to time.
Anyway, was it necessary for you to verify or not?
Ännu ett casino med hög poäng som Guru ger för att kunna lura spelare, de mest bluffiga casino- och RTP-tjuvarna som finns, jag är trött på att tro på dessa falska utvärderingar av den här webbplatsen, för mig är de alla samarbetade för att stjäla från folk.
As I already mentioned before, maybe you should not read them at all anymore and believe only your instinct. What do you say?
Do you want to tell us what exactly happened at this casino, perhaps?
Hi guys. I recently had my Mr Pacho account hacked with the hackers gaining access to my withdrawals and changing them from bank transfer to crypto. Luckily I managed to thwart them by canceling withdrawals and changing passwords numerous times but they also gained access to my email and caused issues there and also my phone number. If you are playing and notice strange things going on please check everything is ok and not just ignore it. After some digging i found that the origins of this hack were Ukraine or Russia. I have since had harassing messages on whatsapp which has backfired on them as I now have their details and harass them at all hours.
This is really bad, indeed.
Did you find out how they got to your information, though? Did you also inform the casino about this situation?
We always warn our users to be really careful with their credentials and never give them to anyone. Also, when having an account, it is always good to create a different username than the name of the email.
Once they got into my account the details such as email & phone are freely available. My username was not remotely like my email nor my password. I have no idea how they did it but once i changed password on both my account and email they lost access. They tried numerous times to get into my email unsuccessfully. I informed the casino who froze my account and I will not be going back.
Thank you very much for sharing your experience, it’s really valuable for other players. Do you maybe have an idea how they managed to get into your account? For example, was there any phishing attempt or something similar before this happened? Your insight could really help others stay safe.
I'm sorry you had to go through this.
Hi there. No there was no phishing scam and I can just assume I had a slack password they somehow managed to access. Nothing else other than my pacho account and was accessed but I did change passwords almost immediately. After the initial breach I received a number of attempts to access that were thwarted by my 2FA. My account is still frozen due to excessive failed password attempts so it can stay that way as far as I am concerned.
I don’t think so, if there is it’s literally cents. When the hit happened I had a $2,000 withdrawal pending and that’s what they were after. It got paid out after a couple of days.
It's great that you were able to get your money out before, really.
We actually have seen such things happening to our users when they had the same username with the email address. The scammers got to them and, unfortunately, in some cases were successful. 😢
Please help me i was lvl 3 vip on 1 retarded casino and i hitted big like 22 k and i cant do whidraws support doesnt answers my questions and they are just doing automatic replys i need someone who can help me with my money" ,.... i will whidraw this on their sistem for 4 months please help
Hi, did I get this right? Your account was restricted from withdrawals for four months without any explanation, and you still have no idea why. That's brutal, and I understand that you are disappointed.
Now that the complaint was submitted, I truly hope we will all see a fair outcome.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
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