Marathonbet Casino – generell diskussion

Om du vill diskutera något relaterat till Marathonbet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Marathon bet blockerade mitt konto och konfiskerade alla mina insättningar och vinster. Han bekräftade till och med min identitet

Hi, did the casino tell you why this is the case and why they blocked your account and took all your money ? 

Your account was fully verified according to your second sentence, so that's why I'm wondering what the problem was ? 

Let me know.

Herr Jaro, de sa bara till mig att inte öppna fler konton hos dem, mina pengar skulle konfiskeras enligt mejlet. Chat vägrar svara mig eller ge mig skäl till detta, de fick mig att ta selfies med mina dokument (CNH och ID), Håll ett papper i en annan hand med ett nummer som de sa, efter nästan 3 veckor blockerade de 1 426 reais från mig 

So the casino actually accused you of having multiple open accounts ? Doesn't someone who shares an IP address with you also have an account at this casino? According to the paragraph they sent you, it states that you need to enter correct personal information. Could it be that you entered something incorrectly ?  

As for the attached screenshot, yes I can see that all your winnings and balance have been withdrawn. 

Anyway, let's see where our complaint team gets to and what can be solved. Would it be possible to update us if you hear something new please ? 

Jag kan garantera att jag är den enda i mitt hus som använder den här plattformen, jag vet inte vad som hände med denna blockering och det tyder på att det inte är jag, även med alla bankbevis (utlåtande) foton av dokument och bevis att bo tillsammans. av selfies. Något stämmer inte, jag känner mig orättad och de vägrar ge mig något svar för beloppet 1 426 reais, eftersom jag inte längre är intresserad av att använda Marathom igen, bara pengarna tillbaka!

Herr Jaro, det fanns inga felaktiga siffror eftersom de var foton av mina dokument, kontoutdrag och selfies! Det fanns inga siffror per minut, jag skapade bara kontot på min CPF och började sätta in via pix och satsa, sätta in och ta ut normalt. Tills denna blockad inträffade väldigt några dagar senare, varade den inte ens i 5 dagar tror jag

Herr Jaro, jag tycker att det är konstigt att de i förra meddelandet sa "allt du behöver är ett officiellt kontoutdrag som har ditt namn och bildpunkt på, så jag förstår att det var ett internt fel från deras sida och de utvärderade det felaktigt. ."

mitt namn ändras inte

CPF

födelse

Allt

Men jag säger till dig i tårar, med tårar i ögonen, jag älskade detta maraton, kanske på grund av deras tillåtelse, jag kommer att fortsätta betta om de tillåter det, jag kommer också att bli en affiliate eftersom jag också är en främjare av bra hem, jag har en examen i informationsteknologi och cybersäkerhet, skulle jag kunna hjälpa Marathom själv, vem vet, jag hittar ett jobb som säkerhetsanalytiker i ? Rrsrsrs Jag skrattar hårdare 'Jag tror att de inte kommer att ge mig mina rättmätiga pengar Mr Jaro...

men det blockerade delar

först blockerade de

Jag var tvungen att göra några ändringar, jag registrerade mig, sedan när jag kom åt det på datorn försvann saldot, på mobilen dök det upp... så jag tog tillfället i akt och tog skärmdumparna

Jag har en grupp människor som följer mig starkt när det kommer till hemmet, men tyvärr, hur kan jag rekommendera denna? Om den första kontakten jag hade redan var dålig... 1 427 reais för de som är där. Med kylen full av ägg och vatten är det bara tungt... bookmakerna har ingen medkänsla med någon, jag hoppas verkligen PÅ Gud OCH på hans förmåga att förmedla denna pinsamma situation

Om möjligt, skicka mig ett meddelande på WhatsApp eller e-post så kommer jag att vidarebefordra alla mina dokument och uttalandet och allt de bad om

Hey. I understand that you are feeling frustrated and that it is a good move to have opened a complaint, as our team will try to help you when you think that nothing wrong has happened on your part. 

As far as the wrong data is concerned, I also see that you say that nothing like that has happened on your side. 

Regarding the screenshots, be sure to send them to Veronika for her complaint, because she is still investigating your complaint and she will surely find them useful. Do you think that would be possible ? I'm sorry to see you're having problems as you're quite fond of this casino, but I firmly believe that this issue can be resolved. If you have anything new, let me know. Fingers crossed. 🤞

I deposited $11.92 into my Marathonbet account. Right after that, they blocked my ability to withdraw or place bets, giving no reason, asking for no verification, and only replying with generic "under review" messages for months.

After I sent a strong legal escalation and threatened public exposure across forums and watchdogs, they finally refunded the money — but only after intense pressure. No apology, no real explanation, just silence and then refund.

This behavior is extremely shady and irresponsible. Many users might not know how to fight back like I did and may lose their money. I’m sharing this so that people stay aware.

Attached: Full email proof and screenshots.

**Marathonbet — you can’t treat users like this and expect silence.**

This all seems really weird indeed.

Did they even give you a chance to place bets or not at all?

I would really like to know the reason for doing all this, though. 🤔

Don't register and recharge when you see this comment. I swear with my personality that their platform is a fraud platform! Because even if you win a dollar in it, they won't give you money! ! ! And the amount of recharge will not arrive, I was cheated by them for 1000 dollars! When you try to find their email and contact them, you will find that all their emails are fake, and they will return all the emails you sent! I swear I didn't tell a lie! As long as you recharge it, it is no longer your money. No matter whether you lose or win, you can't get a penny!

Besides I hate marathon, I hate your website even more. I registered and recharged it from the promotion link of your website! Now my amount can't be received! I cann't believe you're still helping them I even scored 7.8! It seems to me that you just took advantage of them! You are no different from them in defrauding casinos!

Perhaps you could explain to us what exactly happened there, because if you write just general things, we are unable to understand and help. 🤷‍♀️

I would like to post something regarding my expierence here,mostly to help others make informed decisions, as i even opened a complain with you,but you did not accept it. So they earned my trust because after making some succesful deposits and withdrawals, i decided to keep a large amount in my account to play, 500 600 and more, so at the end after requesting verification when i had a balance of 810euro,they succesfully verified my account and told me thet had decided to close my account, settle all 1000bets with 1.00 odd and keep my balance of 810 euro. A really dangerous bookmaker or casino how you call it.

Hello, your complaint was closed because sports betting is not an area we deal with and we do not have the expertise to resolve it.

However, regarding the situation itself, do you know why the casino decided to close your account and take your money? 

Perhaps I could try to help by sending you some links where you could see if you can file a complaint there.

You can find them here: 

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.sportsbookreview.com/sportsbook-complaint/

https://www.askgamblers.com/submit-complaint

I have been playing for a long time with them and they had not asked for verification. Was making deposits and withdrawals were instant. I was requesting withdrawal of 500 600euro they arrived instantly, so the experience it self was really good. I don't know why they decided to close my account as i had no limit decrease, i was receiving freebets and bonuses. I had no indication that there was a possibility for my account to be closed, and even unimaginable that they would confiscate winnings, thats why i was keeping 600 700 800 in balance. Suddendly they requested verification and after sending the nessecary documentation they sent an email that my account is fully verified,and mention a term that we will close the account according to x paragraph of the terms and conditions and will settle all the bets will odd 1.0. I had no unsettled bets so in my opinion if i had placed 1000 bets during one year, they have paid those bets and suddenly after one year they say look we have paid you but now we decide to reverse those bets and keep the money you have won. I had made more than 400euro in deposits the days before and had a balance of 810 so they even not returned my deposits because i was in profit in total.

What I would say about this case is that the casino can close an account without giving a reason. But only if the player does not have an active balance on it. Of course, if you violate any Terms, they can confiscate your winnings and close your account, but if that hasn't happened, it shouldn't be like that.

So try looking at the links I gave you, and I think they will be able to help you there.