Thanks, but there's not much I can do with it. We already know the casino has the worst possible reputation. I feel like when they verified your account and realized that you didn't lose the money even after 2 months of waiting, they simply locked your account 😕
I recommend you to contact the licensing authority as Peter did here: https://casino.guru/lucky-wins-casino-player-s-withdrawal-has-been-delayed-1
I signed up today. I didn't deposit anything so far, and after reading this I think I stay away. Shame, really because they got a great choice of Novomatic/ Greentube slots
I know it's tempting, but I advise to stay away as well. You can find way too many complaints against the casino. How is it possible that German and Austrian players like the Novomatic games so much? What' the reason?
By the way, CasinoGuru was basically created, because 2 IT guys (our founders) did some job for Novomatic and that's how they discovered the world of gambling 🙂
Jag rekommenderar starkt att du spelar någon annanstans. Jag vann 3050 euro och trots att uttaget godkändes först så gav de mig inte pengarna! Så det är bäst att hålla sig borta från detta kasino
It's nostalgic thing by me. The slotmachines were great. You actually had to punch them now and then because the coins you put in got stuck. Novomatic is one of Austrias biggest companies. But I don't know if they are well liked there. Way to much money and power. Like VW in Germany. Have a look at this site. They have the old novoline slots for free. Like we had them as machines. It's free and no sign up. https://www.slotozilla.com/software/novomatic
But why didn't they pay you?
That's an interesting website. I would be great to get the games on our website as well. We'll see if we manage to 🙂
Ingen aning. 😡😡
Oh, I can see your complaint here: https://casino.guru/lucky-wins-casino-player-s-withdrawal-has-been-delayed-1
I know you probably haven't seen the casino's review before you registered there. The casinos that have extremely bad ratings on our website have it for a reason. It's never safe to play there.
Om jag hade vetat det innan 😥
Jag spelade på Lucky Wins och hurra vann 200 € nu, jag har väntat på mina pengar sedan 3 januari 2022 och jag hålls ut
Do you already have your account verified in the casino?
Ja jag har vad ska jag göra?
Du kan inte nå telefonnumret är fel
Hello, Have you tried message chat? It's working now. I'm sorry to say that you chose a casino with a very low reputation score, hope they will pay you in the end.
Kära Radka, tack, jag har provat allt, nu får jag vänta och se
Jag har kommit till beslutet att inte kämpa mot Lucky Wins längre, jag har läst så mycket här i forumet att vissa användare väntar månader på sina pengar, men förlåt att jag inte har tid, jag har cancer och behöver styrka som jag fortfarande har för att jag ska bli frisk igen och inte springa efter 200 € det är mycket pengar men mitt beslut är taget jag ska sluta... Jag önskar alla användare att de får sina pengar, jag önskar er all lycka.
I'm really sorry to hear about your health issues. 200 € sounds marginal compared to it. Since your withdrawal had been delayed, you can check the status of the withdrawal from time to time or request a new one if this one expires. Get well soon and stay strong!
Tack så mycket
Hello and thank you for your wise words. Health is certainly far more important than any dispute. I wish you good luck and strength so you can overcome anything you need to and heal.
Hi, I have been waiting for my €800 payout since January 5th. They say the same thing every time you contact them. It can take 7 to 21 days. Never had to wait that long at another casino for a payout.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
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