LOB bet Casino – generell diskussion

Om du vill diskutera något relaterat till LOB bet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

God morgon

Jag försöker ta ut mina pengar och jag kan inte eftersom de säger att jag inte har kontot verifierat men jag har gjort hela proceduren och ingen svara mig

kan du hjälpa snälla

kan du hjälpa snälla

God morgon

Jag har redan registrerat mina element och mitt konto är ännu inte verifierat

Kan du hjälpa snälla

Vad behöver du mer?

Jag försöker komma i kontakt med dig i chatten utan att lyckas

Tack

Hello there!

It's good you come here and showed us your issue.

The way I see it, you are only warned about the payment method. According to the printscreen, it does not say your account isn't verified now.

It only says you are supposed to use the same payment option used for the deposit. For example, if you deposited by Skrill, for the withdrawal you must pick the Skrill option as well.

I guess it is worth a try. Do that, then let us know how it went, ok?

God morgon

Tack för svaret, men uttagsalternativ via skrill är inte tillgängligt och hur kan jag verifiera att mitt konto fortfarande inte är verifierat och ingen svarar

Tack

Hello.

I see now.

I mean have you received a confirmation your account has been successfully verified? If not, I fear you can't do that you your own now.

I would check the terms and conditions, or T&C, to find more information about how the verification process works in this casino.

Additionally, I would try the "online help" page:

Can you do that? Come back and let me know how far you got yourself, please.

Did you find a solution ?

I have the same issue with Lobbet

I cant withdraw my money because I cant verify my account

in the verification there’s only Montenegro or Serbia options

Hello!

May I know under which country did you register your casino account? I'm trying to find out the cause of this situation.

Surely you asked the casino, didn't you? How did they explain, please?

Hello thank you for your attention, I registered my account on Lobbet as a Moroccan, as it was the available at the time. However, I have been facing difficulties with verifying my account. When I contacted the support team, they advised me to send my documents via email for verification. Despite my multiple attempts, I have not received any response from them yet.

I’ll keep trying to contact them and get my account verified but I kinda want reassurance that if I got verified the Skrill option will be available to withdraw, because thats the only way I can get my money

So for the moment, it sounds more like a technical issue to me. You know, I got a bit worried when you wrote only Montenegro or Serbia options are available to pass the verification. Luckily the casino offered an alternative.

When did you send those documents, please? Trying to get the full picture of the process you're undertaking now. 🤔

As goes for the payment option usually the casinos prefer the same option for deposit and withdrawal, sadly it's subject to change based on the options available for the current moment. I would ask the support or chat agent strictly about that. Just to be prepared.

What do you think?