1 år sedan
I doubt you even called, you are probably the scammer.
King Johnnie Casino – generell diskussion (sida 2)
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1 år sedan
Hey mate id just like to let you and everyone else know that’s reading your mumbo jumbo nonsense that I am an Australian citizen who’s been playing kingjohnnie on and off for just over a year now.
I have had my ups and downs which you should expect tween gambling.
but all in all after you complete your verification (KYC) or whatever it is the times I’ve won I’ve been paid into my bank account within 1-3 business days.
sorry mate but I think you may have acted too much of a baby for them to pay you out lol….
by the way they have no obligations to pay you out considering in Australia it’s our own risk when we online gamble.
if I were you I’d take down all your mean reviews and beg them for forgiveness. Peace mate 🍻😎
1 år sedan
Complete your KYC 100% and they’ll pay you out bro..?
I speak to them through the online chat to get updates or make any enquires.
if you follow what they say you’ll be happy with the end results
1 år sedan
I feel you failed to understand that we are not the casino employees, and the casino will not most likely answer you in this conversation. It has never happened before.
I'd focus on passing the KYC now, it has much more sense that post a ton of criticism here on the forum. I understand that you'd love to have your money as soon as possible, but please accept that the KYC is inevitable and you should try to cooperate with the casino to get it done.
If you feel you can't do it on your own, submit a complaint, but first read about the process, to see that we allow casinos - any casinos - 14 full days to verify players and send the winnings.
1 år sedan
Hi, I understand that you feel angry and probably don't trust anyone. But it's really true. We give casinos 14 days to finish verification process and to pay out winnings. At the same time, I see that you have not submitted any complaint yet, as Radka mentioned above. You can do it here, but as was already said, our colleagues will intervene in the case earliest after the 14 days from the time you requested the casino for the verification or withdrawal. Thank you for understanding.
Ändrad av författare 1 år sedan
1 år sedan
Hi, I am sorry for your situation but I see you haven't quite got it yet. We have no reason to change or rewrite anything. My colleague simply made a typo while typing the number, for which she apologized. It was definitely not the intention to mystify you. Go through all the possible complaints and you will see that even our colleagues (actually all our colleagues) always talk about a period of 14 days and that's just the way it is, so you have no reason to suspect us here. It is in our interest to help you, if you do not need our help, we accept that, ok. If you need helping hand and would appreciate it, submit a complaint please, as Radka had already mentioned above, and our colleagues will try to help you. I wish you good luck.
Ändrad av författare 1 år sedan
1 år sedan
I'm sorry, I think it is pointless to continue in such a debate. From our side, all has been said already, so allow me to wish you luck with all your future withdrawals. 🙏
1 år sedan
Oh man I hear you. The support treat us like idiots. I have won many times with them no issues but recently looks like I got scammed with a pirated game. Have lodged a complaint
1 år sedan
Hello,
I checked the link you posted in the complaint, but I'm not exactly sure what I am supposed to find there.
Care to share a hint, please?
We are not the game provider, so I guess we could use a little help.
1 år sedan
the link is the replay of the spins , i also sent a screenshot , the part on the top of the screen is different , it has different cashpot awards to the screenshot
1 år sedan
Oh, thank you.
Well, not quite familiar with the game myself, so I'll wait for my colleagues from the complaint team to investigate further.
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