KinBet Casino – generell diskussion (sida 5)

Hi Radka 🙂

Yes, I understand what you mean. I contacted Kinbet again yesterday, and they told me that their finance department has confirmed that my withdrawal will be completed without any problems.

They also mentioned that during busier periods, such as the end of the month, withdrawals may take longer due to the increased number of requests. However, they presented this only as general information, not as a specific reason for my delay.

Today is already the 7th working day since I requested the withdrawal. Until now, I had only been told that a reminder had been sent to the finance department.

Hm, that's what I had in mind, but you know it's sort of a relief to know that there is still a communication line with the casino. I think the whole delay can be related to an increased amount of the withdrawal, why not, of course, but well,... I guess it's better to hire some additional temporary workers rather than let own customers wait any longer. But that's just my opinion, of course. Let's see how much longer.