Hello.
No need to worry, we are NOT a casino, so you can't deposit or play with real funds here 🙂.
But, if you lost your password to the casino, well try the feature called "forgotten pasword".
Is it available to you? 🤔
At the top of this thread I'm reading that the casino is closed, is this true? I only ask because I just logged off of it after winning some big money and, well, it did not seem closed to me. In fact they've been adding new games and having tournaments. Just wondering why your team would slap the closed label to a very nice place like High 5...
Though if it is closed and I've been playing in a ghost casino, that could be pretty ok too 😜
Sounds like some gig work. Is there an app to fill out 🤷🏻 cause I'd be all ears.
Either way if I do come across anything I can for sure make it a point to post. This is the best site I've come across with some in depth information. You and your team are very thorough and that is something which is most appreciated. Thank you.
I'm sure I can say we are all grateful for your appreciation!
There is actually an "update form"
Each casino review offers this feature:

Just scroll down to the bottom of the page, it's in the overview tab.
It would be awesome if you could use it for any updates. But of course, all such updates can be discussed on the forum freely - there's nothing we intend to hide. 😎
I was under the impression that High 5 Casino allowed Skrill as a withdraw option. But when I tried it didn't work. When the option came up to enter my bank account info it asked for my user name and password and it kept saying that it was incorrect information which was not true. I tried contacting them about this but no one has replied for a good while now. Any help would be appreciated. I ended up winning about 2 grand and took it all in gift cards. I would have loved the money but after a few days of trying everything I just gave up.
Hi, in this case I wanted to say that we could use an answer from the casino as to why it is not possible to withdraw this way and why your details are incorrect, but I see that you didn't get an answer. Do you still have no new information why this situation has arisen? How long has it been going on?
Let us know and we will try to help you.
When I cashed out the $100 I won, (from the daily $.50), I used Skrill. Easy as any other site. So I can't help you there. My mentioned experience held zero issues.
I've yet to have one.
In fact they have been updating the site with some feature improvements and overall quality is, in my eyes, taking on a great shape.
I very much enjoy this casino. Sorry you ended up having issues with your cashout, but I too am curious as to if you heard anything back from the staff on this. If only to better gage the house I come to play in at least once a day, if not more lol. Hope you let us know.
Thanks! 😊
I did get a reply for High 5 to use my email and not my user name when I enter my banking information. So I have been trying to win enough to cash out but that has been very hard this time around so I will keep trying and hopefully it will work when I am able to cash out. Thank You and I hope your day is kind to you
Hi Thank you for your reply to my question, they did reach out and said I should use my email instead of my user name when it came to enter my banking information. I have not been able to win enough yet to cash out but I am hoping it works. I would like to move away from Chumba and stick with High 5. I do like they layout so I do hope it works next time I am able to cash out.
Thanks again for responding
Hope your day is kind to you
Have you tried Luckyland. The same group that does Chumba also does Luckyland. It's my go to casino most the time. I've had very good luck playing there. Thank you for the feed back 🙂
Jag fick ett svar för att High 5 skulle använda min e-post och inte mitt användarnamn när jag anger min bankinformation. Så jag har försökt vinna tillräckligt mycket för att ta ut pengar men det har varit väldigt svårt den här gången så jag kommer att fortsätta försöka och förhoppningsvis kommer det att fungera när jag kan ta ut pengar. Tack och jag hoppas din dag är trevlig mot dig
I did get a reply for High 5 to use my email and not my user name when I enter my banking information. So I have been trying to win enough to cash out but that has been very hard this time around so I will keep trying and hopefully it will work when I am able to cash out. Thank You and I hope your day is kind to you
Oh, I see. It's a pity that you picked up the previous wins in gift cards, because you could have checked if everything would have been fine if you had entered your email address instead of your username.
Anyway, if you manage to win enough to make a withdrawal, don't hesitate to let us know how it went. If you have problems again, you know where to find us.
Have a nice day. 🙂
När jag tog ut de $100 jag vann (från den dagliga $0,50), använde jag Skrill. Lätt som vilken sida som helst. Så jag kan inte hjälpa dig där. Min nämnda erfarenhet innehöll noll problem.
Jag har ännu inte haft en.
Faktum är att de har uppdaterat sajten med några funktionsförbättringar och den övergripande kvaliteten tar i mina ögon en fantastisk form.
Jag tycker väldigt mycket om detta casino. Ledsen att du fick problem med din utbetalning, men jag är också nyfiken på om du hört något från personalen om detta. Om så bara för att bättre mäta huset jag kommer för att spela i minst en gång om dagen, om inte mer lol. Hoppas du låter oss veta.
Tack! 😊
When I cashed out the $100 I won, (from the daily $.50), I used Skrill. Easy as any other site. So I can't help you there. My mentioned experience held zero issues.
I've yet to have one.
In fact they have been updating the site with some feature improvements and overall quality is, in my eyes, taking on a great shape.
I very much enjoy this casino. Sorry you ended up having issues with your cashout, but I too am curious as to if you heard anything back from the staff on this. If only to better gage the house I come to play in at least once a day, if not more lol. Hope you let us know.
Thanks! 😊
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