God of Coins Casino – generell diskussion

Om du vill diskutera något relaterat till God of Coins Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Scam website! Don't deposit here, so everyone is aware. I have been waiting one month for the verification of my account + my withdrawal. After sending multiple documents, the last thing I was asked was bank statements of the previous 3 months, showing every movement. Even though it was a clear violation of my privacy, I still sent those documents. And now, they have decided to close my account with no explanation, and without being able to withdraw my money. Chat isn't giving me an answer, emails aren't getting responded, this is a scam website and it should have negative rating on casinoguru. I will make a complaint now, but so everyone is aware, don't deposit here! You will not get paid and your money will be lost

Hello

This suggests that the casino has identified some violations of its terms, resulting in the closure of the account and the voiding of any winnings. I am not implying that you did anything wrong; however, this situation aligns with the scenario described.

For now, it would be best to cooperate with Tomas regarding the complaint. Once we identify any clues about what happened, there will hopefully be a chance to find a solution.

Did the casino perhaps discuss anything unusual with you? Asked you non-common questions?

Just for you to know, a transaction list no older than 3 months is not a privacy violation; it's common, but if you feel that way, I suggest you start using a separate wallet for gambling transactions only. This could potentially enhance your sense of security.

Jag förstår inte hur jag kunde ha brutit mot villkoren, med tanke på att jag skickade de sista dokumenten de bad mig om, de där kontoutdragen, och sedan, när jag kontrollerade om de hade verifierat kontot eller inte, fann jag att kontot var spärrat.

I didn't say you did, but it appears the casino may perhaps think otherwise. I'm just trying to figure out what could possibly happen to help find a way out of this.

I was wondering if your account has been fully verified yet, though. Another possibility is that the closure is only temporary, and the account will reopen once the verification or check is complete.

What do you think? Is your account still under review?

Kontot är fortfarande stängt och de har fortfarande inte kontaktat mig. En bluff.

Well, considering that from your side, it looks very unfair.

Though I would not consider Index 7,3 with the mark "Fresh" to be the same as good.

("However, being a new casino, it may still be premature to fully assess its safety. Therefore, we have categorized it as a Fresh online casino for the time being.")

From my experiences, casinos react like this if they want to finalize an account investigation, often associated with payment activity. Perhaps the process has not been finished yet; hence, the account remains closed.

Still, one would expect at least an email providing a decent explanation or comment.

Or, and I'm not saying it is about you, they take it harshly if the person does not pass the KYC or security check, which almost always results in citing a very popular rule about fraudulent actions or abuse.

However, in your case, I believe some explanation is necessary, and I completely understand how dissatisfied you are with the casino's approach.

Vad de säger till mig nu är att villkoren jag har brutit mot gäller att skicka falska dokument. Det har jag inte gjort. Jag har spelat på fler än 50 kasinon, många av dem nya, andra med mycket låga Casinoguru-betyg, och de har alltid betalat mig genom att skicka samma dokument som jag har skickat till dem. De har aldrig gett mig några problem, eftersom det är riktiga dokument som jag laddar ner från min banks app.

Oh, fake documents? We will definitely investigate such matters during the complaint process.

Let's see what the casino has to say to my colleagues about that. It is not over yet, and I understand it must be annoying.