GG.BET Casino – generell diskussion (sida 17)

Hej alla, jag vann 100 € den 21 januari. Jag satte förstås in pengar i förväg och idag, den 29 januari, väntar jag fortfarande på utbetalningen. Detta har aldrig hänt mig förut. Jag tycker att det är otroligt att de gör något sånt här mot spelare. Jag fick vänta fem dagar innan!! Jag verifierade mig själv för länge sedan och de vill att jag ska göra det igen oavsett anledning.

Do I understand correctly that they asked from you some additional documentation, please?

It is actually not that unusual, you know, especially when it comes to some larger amounts, but not only of course.

Please make sure that you send them everything in the right format, first of all, so there is no problem in accepting everything.

Hopefully, soon you'll have some positive updates for us. Please let us know.

De vill att jag ska verifiera igen vad jag redan har gjort

Hi there. I saw that you had undergone the verification a long time ago - in the past. So, I guess this is just a verification update. Initial verification is not everlasting, I'd say. It is a pretty common thing. So no, in my opinion, it is not a verification for no reason.

Some casinos verify players once every few years. Let's hope the process will be smooth.

honest advice, stop wasting your time here

After paying the 2nd and 3rd deposit of 6000zl, GG blocked my account claiming that I was playing with someone else. I still haven't got my funds back, even though half a year has passed. Please help.

What do you mean you were playing with someone else? Like there was someone playing from the same IP, or something?🤔

I am sure that our complaint team would have a look into the whole situation together with you, if you wish. You just need to file your complaint here and explain the whole matter.

We will then start to investigate and hopefully will be able to get to the best resolution of your case.

Mer än 15 dagar i väntan på mitt uttag efter att ha blivit begränsat, nu säger de att de inte har en stipulerad tid att göra betalningarna som kan ta så lång tid de vill

Hey, I see that you have problems only in one casino but I will ask you the same question, did you play only sports betting here? Did the casino tell you why your withdrawal is limited? Also, did the casino ask you for any documents? 

Try to give me a better picture of the situation.

Bara sportspel, de första var för belopp på 75 till 100 dollar, sedan begränsade de mig och jag kunde satsa från 16 usd upp till 0,66 men till dags dato hålls mina pengar fortfarande kvar i betalningsprocessen och de säger att de inte vet hur lång tid det kommer att ta.

This is probably not the right thing for a casino to do because in this manner the player has absolutely no idea what to expect. 

What I am more sorry about is that we don't deal with complaints about sports betting, so since we don't have experts or insight into this area, I will have to refer you to other links where they could theoretically help you. 

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I would like to know how your case is going and if you have managed to solve it.

Det huset är redan löst, tack så mycket.

Hey, that is great.

How long did you have to wait at the end?

Hej, jag registrerade mig hos gg.bet den 8 mars och satte in 139USD och 140USD successivt och vann slutligen 1700USD den 12 mars efter en lång tids spelande och vadslagning, men plattformen blockerade mitt konto samma dag och konfiskerade bonusen på 1700USD. Detta är väldigt smärtsamt för mig och jag vill be plattformen att returnera mina 1700 USD.

Oh, I see.

Did the platform explain the reason for such a sudden account closure, please? This is thus far the best starting point on the way to a possible resolution. Feel free to describe any relevant events, please. Perhaps we will sort things out along the way.

Plattformen tror att jag arbetar med flera konton, men jag har bara ett konto.

Det är en bluffsajt, de betalade mig inte mina 1700USD och blockerade mitt konto

I see; thank you for this important detail. According to that, I guess the casino is no longer interested in talking to you, which rather limits your chances for discussion, am I right?

Before I mention the complaint feature, just a few details— you seem to be switching the IPs and country settings rather often; did you do the same in the casino? USA, Hong Kong, and Malaysia combined with greek language? That's very uncommon.

Also, have you engaged in sports betting, please? Just in case...

typ 21 dagar.

Jag bad webbadressen att tillhandahålla rimliga bevis, men spelsidan vägrade att förse mig med bevis, jag har ett lokalt nätverk här som begränsar det gratis VPN jag använder på internet, kanske är det anledningen till att mitt konto har blockerats, och sportvadslagning är en nyligen deltagare.